Testimonials

5 STAR RATING

Amazing gillian
Wow what an amazing experience with Gillian not only did she sell my house she managed to get the top price for my house which means, my house was the top selling house for sanctuary waters estate for a 4 x 2, I highly recommend Gillian she was just amazing from start to finish always answered my questions and the selling and moving was made soooo much easier because of Gillian. Thank you soooo much Gillian your 1 in a million❤️

Posted by (Seller) on 22 Dec 2024

5 STAR RATING

Outstanding!!
What a great experience it was working with Gillian! From the outset I had all the confidence in Gillian, I felt relaxed and safe with her. Communication is one of Gillian's strong points, I never felt I wasn't being kept in the loop.

Posted by Claire (Seller) on
23 Dec 2024

5 STAR RATING

Experienced efficient
Highly experienced agent, efficient, quick to respond, seller's dream!

Posted by Cynth (Seller) on
21 Dec 2024

5 STAR RATING

An amazing professional
From the outset, our house sale process was extremely daunting. Enter Gillian Ragan. Her market knowledge, professionalism, communication and planning in conjunction with us was peerless - she guided us through and everything she promised would happen came to pass. I can't rate her highly enough. No incorrect information or gaslighting - just solid advice, direction and planning that delivered a fantastic result. Gillian was also sensitive to our situation but also took control when things seemed to stall, and this is the service you can expect from Gillian. Dedicated and professional - I highly recommend!

5 STAR RATING

Local legend
Made the best decision to have Gillian sell my house, she is extremely professional and knowledgeable, I don't think there's a better agent in Piara Waters. Her knowledge of the area made a big difference. Being an out-of-state seller, Gillian took care of all our worries and concerns and kept us updated with everything.

Posted by Tiffani Jean Sanford (Seller) on
20 Nov 2024

5 STAR RATING

Sale of a house
Definitely by far the best agent I’ve used to sell a house. Awesome knowledge of the area and pushed to get the best deal possible $40000 over what we expected, great communication with every step along the way. Couldn’t recommend more!

Posted by Tommy (Seller) on
12 Nov 2024

5 STAR RATING

Best in the business!
If you are looking for a dedicated and professional real estate agent, you’ve found her in Gillian! Gillian went above and beyond to “get the deal done!” Gillian is organized and always communicated in a timely manner. Very very happy to recommend Gillian.

Posted by Jacqueline Willis (Seller) on
26 Oct 2024

Selling with ease without the stress

My experience with Gillian was a breeze, she was very understanding and had an abundant of knowledge of the local area. I gave her a reasonable price which i wanted for my property with no hassles or stresses about anything she got what i wanted. She was very easy to deal with and was very responsive when i had any concerns. Whilst i worked away and our communication times would be different she still responded immediately. Working with Gillian to get my house sold was a blessing and would refer her to everyone. Definitely a 10 out of 10 service . You will not be disappointed.

- Lee
Southern River
08 Oct 2024

5 STAR RATING

Gillian Ragan of Heritage Realty
I searched for Gillian to sell my property because of dealings I had with her previously and knew she was the right person to sell my second property because besides being extremely helpful she has advanced knowledge of the area as she has sold numerous homes in the area. Her communication with my tenant when marketing my property was nothing short of professional, respectful and considerate of her time and her privacy. Most of all she had our best interest at heart by making sure we received the best offer made for our property.

Posted by Karen (Seller) on
23 Aug 2024

- Karen
Southern River
23 Aug 2024

Piara Waters First Home

I recently worked with Gillian as my real estate agent for my first home purchase, and I was thoroughly impressed with her service. Gillian exhibited exceptional professionalism and was always timely in her communications.

As a first-time buyer, I had numerous questions and concerns throughout the process. Gillian was incredibly accommodating, patiently answering every question I had and providing clear, helpful explanations. Her willingness to guide me through each step made the experience much more manageable and reassuring.

Gillian's expertise and dedication truly made a difference, and I highly recommend her to anyone looking for a knowledgeable and responsive real estate agent.

Posted by Jeremy (Buyer) on
12 Aug 2024

- Jeremy
Piara Waters
12 Aug 2024

Exceptional service, excellent agent

We can’t speak highly enough of Gillian as our real estate agent. Her professionalism, knowledge, honesty, integrity and hard work ethics are very much appreciated and respected.
Her commitment is reflected in her attention to details.
Gillian is laser focused when she’s on a job, she’s extremely professional and always makes me feel very comfortable and important.
She got us the best price we could have got for our house.
We highly recommend Gillian- she is the best!! Thank you Gillian!

Posted by J & G Mcgill (Seller) on
08 Aug 2024

- J & G Mcgill
Cannning Vale
08 Aug 2024

Highly recommend!

Gillian was amazing from start to finish. She is extremely knowledgeable in the area and got us the best possible outcome, with no stress on our end. The whole process was easy and no doubt, this is because of Gillian’s professionalism. Gillian was extremely responsive and kept us up to date throughout. Highly recommend to anyone looking to sell!

Posted by Owen Patrick Mccole (Seller) on
08 Aug 2024

- Owen
Piara Waters
08 Aug 2024

Excellent - Would Recommend

Gillian was great. Very knowledgeable about the area, and great tips and connections - recommended an excellent (well priced) window cleaner and styling/home staging from Make Me Pop for final finishes to really get best price. She ensures the property presents well with online photos and video to generate high interest for best outcome.

Posted by (Seller) on
27 Jul 2024

Very professional

In the field of real estate business Gillian is having vast knowledge and experience will make you very confident when you selling the property, and help you to make a good decision.

Posted by Sajimon (Seller) on 25 Jul 2024

- Sajimon
Harrisdale
25 Jul 2024

Powerhouse with a capital 'P'

Gillian has been amazing. She worked really hard and was able to get the best outcome selling our house than we could have ever hoped for. She has been supportive, positive, trustworthy and is a true powerhouse! We would recommend Gillian to anybody.

Posted by Barb (Seller) on 24 Jul 2024

- Barb
Harrisdale
24 Jul 2024

5 STAR RATING

Outstanding in all areas.
Gillians industry knowledge, vibrant personality & caring nature made our buying experience smooth , trouble free & very pleasant.
Her willingness to assist in co ordinating the different settlement dates of 3 properties to the benefit of both the buyer & seller was above & beyond her normal responsibilities. Easy to see why Gillian is so well liked & respected in the industry.

- Wayne
Harrisdale
23 Jul 2024

5 STAR RATING

Very professional, knowledgeable and friendly
Gillian was very honest, supportive, knowledgeable and easy to deal with given we do not purchase a property very often (over 20 years since our last purchase). She managed the process in a professional and friendly manner, and nothing was too much trouble for her. She was very generous with her time, knowledge and expertise and the purchase went through very quickly and smoothly. We would not hesitate to recommend Gillian to any buyer or seller. Thank you, Gillian, for making this experience seamless and (almost) stress-free!

Excellent !!

Excellent
From the time of our house appraisal to the sale we could not fault Gillian’s professionalism and work ethic, she kept us updated at every stage and made the sale stress free

- Ken
Harrisdale
02 Jul 2024

A Great Agent

A Great Agent
Not only did Gillian do what she promised she would do but she did more! She was never too busy to help out. I couldn’t recommend anyone more highly.

- Sean
Piara Waters
01 Jul 2024

5 STAR RATING

Highly Recommend!
We recently had the pleasure of working with Gillian Ragan to sell our house, and we couldn't be happier with the experience. From start to finish, she demonstrated professionalism, dedication, and a deep understanding of the real estate market.
Gillian provided excellent advice on preparing our home for sale, which made a significant difference in attracting potential buyers. Her marketing strategy was top-notch, resulting in a quick sale at a great price.
Throughout the process, Gillian was always available to answer our questions, kept us informed every step of the way, and handled all negotiations with skill and integrity. We truly felt supported and confident that we were in good hands.
We highly recommend Gillian and Heritage Realty to anyone looking to sell their property. Thank you for making the sale of our home a smooth and successful experience!

- Fiona
Harrisdale
01 Jul 2024

Fantastic agent

Fantastic agent
We went straight to Gillian after using her previously. She did a fantastic job negotiating and liaising with potential buyers and keeping us in the loop.
She achieved a sale that exceeded our expectations
Would absolutely recommend her!

- Erin
Harrisdale
17 May 2024

A Wonderful Experience

A wonderful experience in buying property - thank you so much Gillian Ragan :)
Gillian Ragan helped us buy a beautiful property, she was with us through the process starting from property inspection until the settlement is done. We highly recommend Gillian Ragan if anyone buying property. Thank you so much for your help Gillian Ragan :)
Kind Regards,
Prabhu & Swapna
Verified by RateMyAgent

5 STAR RATING

5 stars from start to finish!
Gillian from Heritage Realty was nothing short of fantastic from first contacting her for an appraisal, through to settlement.
Gillian is extremely responsive, transparent, provided meaningful and relevant market advice, and we were absolutely thrilled with the outcome!
One key point of difference with Gillian was that we felt that she was very good at providing a sales strategy based on the market conditions and our particular needs. We would highly recommend Gillian to anyone wishing to sell!
Thanks again Gillian!

Posted by Daniel Ventris (Seller) on
22 Apr 2024

Helpful & Clear

Gillian was always there to provide reassurance and a helping hand all throughout the process, from bidding to settlement. She provided prompt updates to ensure I was always in the loop.

5 STAR RATING

Amazing agent - above asking price
We didn’t meet Gillian in person everything was done via email. Though my Dad did meet Gillian and knew from the first interaction that she was the agent for us.

Gillian’s valuation and expected sale price was well and truly beyond what other agents suggested. We sold our house for more than it was advertised for.

Gillian is very easy going and will get you the best, possible price.

Definitely recommend.

Posted by (Seller) on 12 Apr 2024

- Kate
Piara Waters
12 Apr 2024

5 STAR RATING

Amazing experience
My daughter had previously used Gillian when selling her house so it was a no brainer that we used her too.

Gillian was professional every step of the way and managed, to our amazement to get a lot more for our home than we expected. Everything that she done for us made the whole experience seamless.

Gillian kept in contact with us throughout this process and even achieved the sale of the furniture too. She made sure that any timeframes she had stated were kept and I cannot thank her enough for all the hard work she put into making our next stage of life easier. I would recommend this lovely lady to anyone who wants the sale of their prized possession to be dealt with effectively, efficiently and professional as she is the whole package.

Thanks Gill I wish only the best for your future endeavours in the industry.

Posted by Steven Kennedy (Seller) HARRISDALE on 11 Apr 2024

5 STAR RATING

Brilliant Agent
We couldn’t have picked a better agent. Professional, great communication, on time every time. Made the sale of our home easy from start to finish. Very happy with the outcome - sold after one home open.

Posted by (Seller) on 09 Apr 2024

5 STAR RATING

Gillian has been amazing to deal with from start to finish. Friendly, responsive and clear communication; which she used to formulate a plan and bring the best possible price. I will definitely use her services next time I sell and have no hesitation recommending her to others.

- Daniel
Harrisdale
25 Mar 2024

5 STAR RATING

Soo Quick
The sale of my Harrisdale property was exceptional. It was sold just after it's first home open and above expectations. Well done Gillian.

5 STAR RATING

Professional, Honest and Highly Experienced
Gillian has the right blend of determination, honesty and the local knowledge in the Harrisdale and Piara Waters area that makes her one of if not the best Agent in the area. She knows the market extremely well and knows how to get the best for both the vendor and buyer.

Posted by Seller on
11 Mar 2024

5 STAR RATING

Outstanding and highly experienced agent
Gillian is a highly dedicated professional who ensures she communicates and advises every step of the way through selling your home. We were extremely happy with the service, the result and the follow through. Her advice was honest and it was spot on. We would not hesitate in recommending Gillian to prospective new sellers.

Review submitted by Jacqueline Claire Magill (Vendor) on 24 Jan 2024

5 STAR RATING

Faultless.
I was very nervous when the time came to sell my home. Gillian put me at ease straight away. Her dedication, communication and passion is outstanding. Not only did everything go smoothly from start to finish, but Gillian managed to get an amazing price for me. I can't recommend Gillian highly enough.

Review submitted by Joanne Savage (Vendor) on 22 Jan 2024

- Jo
Piara Waters
22 Jan 2024

5 STAR RATING

Exceptional Guidance
We recently bought our first home through Gillian. What impressed us most was her responsiveness and availability. From meeting at the home open right through until settlement, all of our questions and concerns were addressed promptly, and she consistently went above and beyond to make us feel supported. Throughout the process, she demonstrated meticulous attention to detail, ensuring a smooth and stress-free experience. Her professionalism, combined with a friendly and approachable demeanour, made us feel confident and comfortable every step of the way.

Review submitted by Sam Hafford (Buyer) on 7 Jan 2024

- Sam
Piara Waters
08 Jan 2024

5 STAR RATING

Gillian is across it all!
I can’t recommend Gillian enough!!! She was a God send during a very stressful time for me. She took all the pressure off my shoulders the minute I signed with her and sold the house within a week for a price that other agents thought was unachievable. Gillian confidently pushed boundaries and backed herself up by her knowledge of the market and kept me in the loop all the way. I will be forever grateful that she came recommended to me and I would not hesitate to use her again.

Review submitted by Sabrina Maria Di Labio (Vendor) on 7 Jan 2024

- Sabrina Maria Di Labio
Riverton
07 Jan 2024

5 STAR RATING

The best in the business
Gillian's knowlwdge and experience in the realestate industry is an absolute advantage for anyone wishing to sell their home. You will have true honest opinions, guidance and reassurance throughout the whole process of selling your property.

Review submitted by Irena Barbara Cree (Vendor) on 22 Dec 2023

SEAMLESS PROCESS

Seamless process
We recently brought our first home, through Gillian. From the first time we met at a home open to the time we picked up our keys, the entire process was seamless. Within 4 weeks we were collecting our keys to our first home. Each step was well communicated to us, and the extra info that was provided to us about the steps of what happens when you buy a house was extremely helpful and made it less stressful !

Review submitted by Clair (Buyer) on 26 Nov 2023

5 STAR RATING

Amazing Realtor
Gillian Ragan from Heritage provided exceptional service and professionalism in the sale of our house. We achieved more than we had anticipated, thanks to her guidance on styling the home, which undoubtedly added significant value. The entire process was remarkably stress-free, and we are extremely pleased with the outstanding outcome. I cannot recommend Gillian highly enough.

Review submitted by Niamh Mary Cussen (Vendor) on 21 Nov 2023

5 STAR RATING

Simply the best!
I have known Gillian for over 10 years, having bought 2 properties and sold 1, with her as our agent. She is very a true professional in every way! We would not hesitate to recommend her services.

Review submitted by Michelle Collette Paizee (Vendor) on 20 Nov 2023

5 STAR RATING

Best Real Estate Agent
Gillian was wonderful from the first day. Always kept us informed on the sale of our house. Certainly knows her stuff and doesn’t muck around .Would certainly recommend Gillian and would use her again if we decide to move again.

Review submitted by Christine Maria Walter (Vendor) on 20 Nov 2023

5 STAR RATING

Absolutely amazing,
Gillian is fantastic, she is the go to realestate agent in the Harrisdale area, Her knowledge of the area, communication, and professionalism is great, Have never sold a property with so much ease. If you are looking to sell she is the person you need to call.

Review submitted by Gary John Patrick Taylor (Vendor) on 21 Nov 2023

5 STAR RATING

She delivers
She goes above and beyond and she works for you, she's straight to the point

Review submitted by Shane Edward Johnson (Vendor) on 19 Nov 2023

5 STAR RATING

Gillian is awesome
Gillian had been really helpful to guide me along the way and knowledgeable of what she is doing. Definitely gonna intro her to any friends who's in need of property.

Review submitted by Jeanie (Buyer) on 19 Nov 2023

5 STAR RATING

Highly recommend!!!
Absolutely 5 stars for the amazing service Gillian provided which is almost unheard of nowadays!!. Gillian is an expert in the
industry and her communication around the whole process from our first inquiry to settlement was outstanding. Thank you
Gillian for selling our home, it has been a pleasure to get to know you over the past few months.

Great knowledge of market

GILLIAN IS VERY PROFESSIONAL SHE IS HAVING CRYSTAL CLEAR KNOWLEDGE ABOUT THE THE MARKET AND GUIDES
US THROUGH OUT THE PROCESS WE ARE HAPPY ABOUT HER SERVICE

5 STAR RATING

Highly recommended if you want great service and prompt, helpful advice!
Gillian was wonderful to deal with. She is very knowledgeable, level-headed, pragmatic and calm. She assisted us promptly and professionally with queries and minor issues in relation to the recent purchase of our home. Gillian always went above and beyond and made herself available to assist the parties even attending the house here and there to help resolve issues. We highly recommend Gillian whether buying or selling. She was great!

Review submitted by Kyle (Buyer) on 8 Sep 2023

5 STAR RATING

Why use anyone else
This was our 3rd time having Gillian sell our home and we really wouldn’t use anybody else. Gillian’s passion for her job is obvious, her knowledge is incredible and styling advice was so helpful which meant we were able to present our home at its finest. We have always felt like our interests were Gillian’s #1 priority and are so grateful for her taking the stress out of a very stressful time.

Review submitted by Claire Marie Wood (Vendor) on 7 Sep 2023

5 STAR RATING

SOLD IN JUST 7 DAYS
Gillian produced marketing materials and videos so enticing that I would have bought this land had I been looking for one. Well done, Gillian.

Review submitted by Chye Hin Lim (Vendor) on 7 Sep 2023

5 STAR RATING

Great price Property went for higher than expected. Gillian was great!

Review submitted by (Vendor) on 6 Sep 2023

5 STAR RATING

1st Class in Harrisdale
If you want the best price for your property, you can’t go passed Gillian. She makes the process a breeze and has a passion for the Harrisdale. Our experience as a buyer with Gillian was so simple and pleasant, that it was a no-brainer to put our property in her safe hands when it came time to sell. Thanks again for all your help

Review submitted by (Vendor) on 6 Sep 2023

5 STAR RATING

Gillian is the Best and Chill Agent

Gillian have been very accommodating with our queries and request. She is easy to work with and is easy to get along as well. She knows her stuff quite easily.

Review submitted by (Buyer) on 6 Sep 2023

5 STAR RATING

Professionalism!
Selling with Gillian was just made so easy with little to no stress. She is lovely, efficient and professional. Her knowledge of the area and the market is top notch! I would not sell with anyone else and if you want an excellent job done right from day one then she is your person.

Review submitted by Melissa Jayne Hanson (Vendor) on 26 Jun 2023

5 STAR RATING

Exceptional, professional, honest, reliable service from a knowledgeable and ethical agent!!
Gillian's conduct throughout the process of selling our home, was professional, considerate, diligent, honest and delivered what she said she would deliver! The advice, guidance and direction given by Gillian to both us the seller, and the new owner, was at all times not only down to earth and honest, but represented the duties and responsibilities set out in the Real Estate and Business Agents Act 1978, to; act in good faith and exercise due skill, care and diligence; act in the best interests of their clients; and be honest in their dealings with all persons involved in a transaction. All of which Gillian displayed with pride. Gillian has indeed 'paved the way' and set the bar at a height that I believe everyone should expect and have the positive experience of, when selling or buying a home, we are so grateful that this has been our experience with Gillian. Gillian didn't just go above and beyond for us, her clients, but she demonstrated thoughtfulness, and kindness, helping the buyer of our home with many requests, who does not even live in Australia. Emails, phone calls, the organization of other extremely professional external teams of people and businesses that prepared our home, both pre and post sale, the questions asked and questions answered were at times responded to immediately, (but definitely within the hour, even made from another country!) truthful, factual and always helpful with our feelings, concerns and responses was of utmost importance to Gillian. Nothing was done haphazard, and much care was taken to explain the whole selling process from beginning to the end. She is knowledgeable in this industry and in the local area, and I would not hesitate in recommending her to anyone needing exceptional service to sell their home, and should we sell again, we would entrust her with the selling of our home once more!

Review submitted by Catherine Deearn Strong (Vendor) on 5 Apr 2023

- Catherine
Harrisdale
06 Apr 2023

Exceptional service

It is with a happy and grateful heart that I email you this morning about one of your Real Estate Agents, Gillian Ragan.
As a founder and the licensee of Heritage Realty, I believe it is of great importance that you become aware of your agents conduct and representation of, indeed your name and the reputation of your company!
We have no complaints or concerns from Wayne nor myself, about Gillian Ragan, who we engaged as our agent in March of this year.
Gillian's conduct throughout the process of selling our home, was professional, considerate, diligent, honest and delivered what she said she would deliver!
The advice, guidance and direction given by Gillian to both us the seller, and the new owner, was at all times not only down to earth and honest, but represented the duties and responsibilities set out in the Real Estate and Business Agents Act 1978, to;
act in good faith and exercise due skill, care and diligence;
act in the best interests of their clients; and
be honest in their dealings with all persons involved in a transaction.
As we have been searching for a new home, sadly this is not at all the conduct that we have seen being displayed by other agents representing this industry, which is very concerning and disappointing. I guess that Gillain has indeed 'paved the way' and set the bar at a height that I believe everyone should expect and have the positive experience of, when selling or buying a home, we are so grateful that this has been our experience with Gillian.
It is no wonder and definitely no surprise that I note that Gillian has been recognized with the Agent of the year awards 'Rate my Agent "For going above and beyond for their clients'' - Actually Gillian didn't just go above and beyond for us, her clients, but she demonstrated thoughtfulness, and kindness, helping the buyer of our home who does not live in Australia, make various arrangements, to make this process for him and his large family and smooth and stress free one (as much as this can be done!).
Emails, phone calls, the organization of other extremely professional external teams of people and businesses that prepared our home, both pre and post sale, the questions asked and questions answered were at times responded to immediately, (but definitely within the hour, even made from another country!) truthful, factual and always helpful with our feelings, concerns and responses being of utmost importance to Gillian.

Mr Wu, I have always believed in "Praise where Praise is due '', so thus my email. However, It must also go to you as Management, as decisions and the way you run your business is reflected in your staff.
Well done and thank you to Heritage Realty, and to your Agent Gillian Ragan, for not only selling our home under your name, but making it an easy process.

Simply awesome!

Gillian made the whole selling process seamless and stress free - everything you hope for. Our house sold within a week after one home open, a real testament to Gillian. If you are in the Harrisdale/Piara Waters area Gillian undoubtedly should be your number 1 choice!

Review submitted by Gemma Mary Shaw (Vendor) on 13 Mar 2023

5 STAR RATING

Gillian sold our property in canning vale which is generally not her area. But she had the house under offer after two home opens. This is a testament to her as she goes above and beyond. Gillian was amazing and guided us through the whole process giving us advice on how to get the best outcome. Couldn’t have asked for a better real estate agent

Review submitted by Erin Kate Southwell (Vendor) on 13 Mar 2023

5 STAR RATING

A very professional and diligent agent
Gillian provides very good advice on how to go about selling our house. Very confident and professional. Very responsive to communications, reliable and follow through things diligently. Would highly recommend her service to all sellers.
Review submitted by Pak Kin Ho (Vendor) on 12 Mar 2023

Thank you so much ..

Excellent, most reliable and helpful real estate agent
Gillian Ragan is a most reliable real estate agent. We are remote buyers, she captured the whole house into video and send to us which help us a lot to take decision quickly. She is very easy to reach and very understanding person. We are happy to recommend her and much appreciated her service.
Review submitted by Nava Gowtheepan (Buyer) on 12 Mar 2023

5 STAR RATING

Top agent in Harrisdale
Recently I bought house. she was seller agent. Super fast, super organized, well explained. She is super Ragan

Review submitted by Chanhun (Buyer) on 30 Nov 2022

5 STAR RATING

Made the process easy!
Having never sold a property before, working with Gillian made everything easy and well explained. She did a great job guiding us through the process and sold our property in less than a week for over the asking price.

Review submitted by Thomas David Jenner (Vendor) on 28 Nov 2022

- Thomas David Jenner
Piara Waters
28 Nov 2022

5 STAR RATING

Professional Service
Gillian is very professional and definitely knows her market and the area very well. No hitches and sold in 3 home opens. She is also very helpful in the lead up to getting the house on the market in advising how to prepare. Thanks Gillian for making selling our house an easy process and taking a lot of the stress out of the moving process.

Review submitted by Pamela Jane Buckie (Vendor) on 28 Nov 2022

5 STAR RATING

Best real estate agent in the market
I have sold around 3-4 properties for the last 4 years and Gillian was the best Sales agent we ever found. It was very easy to deal with her and we managed to get what we expected.

Review submitted by Laksiri Naminda Abeyaratne Maitipe (Vendor) on 7 Nov 2022

5 STAR RATING

Gillian is fantastic to deal with, always friendly and very prompt to reply to any queries. Could not have done enough for us. Could not recommend Gillian highly enough when buying or selling a property.

Review submitted by Chris Christie (Buyer) on 2 Nov 2022

5 STAR RATING

Quick sale and excellent service
Gillian was easy to deal with and kept us informed throughout the whole process. Our home was sold on the first home open with 6 offers being presented, we accepted an offer that we were really happy with. The whole process was smooth and easy. Thanks Gillian.

Review submitted by Julie Ann Gausten (Vendor) on 2 Nov 2022

5 STAR RATING

Great Agent
Gillian has sold a few of my houses. Easy to deal with, straight to the point, no fuss. Makes the process easy

Review submitted by Joshua Roy Atkinson (Vendor) on 31 Oct 2022

- Josh
Treeby
31 Oct 2022

Thank you so much ..

Would definitely recommend
Gillian was absolutely professional from the beginning, not only did she agree on the price we wanted but really kept us in the loop with everything as we was living interstate at the time. A huge thank you to Gillian for all the hard work!

Review submitted by Fifi Robinson (Vendor) on 21 Oct 2022

- Fifi
HARRISDALE
21 Oct 2022

5 STAR RATING

Top Sales Agent
Gillian is so wonderful to deal with. I bought a property from her whilst being interstate. She facilitated video calls for the inspection and final settlement, all my questions gracefully, recommended trades who were local and regularly used by them. So glad she made the purchase process so seamless for us. She was very prompt with her response and actions. She linked us up with her Rental team, who handled the leasing of the property so quickly. All the handovers were seamless and smooth. Thank You very much. Will definitely recommend Gillian to friends along the way.

Review submitted by Sean Rhuben (Buyer) on 21 Oct 2022

- Sean Rhuben (Buyer)
Piara Waters
21 Oct 2022

"Outstanding"

"Outstanding" Above and Beyond
Throughout my whole experience from the very beginning to even after the sale of my property Gillian has been there answering all my questions that I have asked of her. Gillians professionalism to her work is outstanding, her knowledge of the market is to the next level. Gillian had been referred to me by a friend, to which had spoke very highly of Gillian. Upon our first meeting I found Gillian very approachable and explained everything in detail to myself and what was to be required of myself to have a successful sale. I signed up with Gillian, the next day photos were taking of my house and within a day I had an offer. Gillian worked long and hard to get the result that I wanted with the buyer. Resulting with what I was wanting. I would definitely have Gillian list my property given-the opportunity . Highly recommended and a very happy customer Thank you again :)

Review submitted by (Vendor) on 9 Sep 2022

Committed Agent

Gillian was fantastic throughout our whole sale process. She worked hard to get a great result. Gillian set clear expectations from the outset and was tenacious in delivering on these results. We would highly recommend her - she certainly knows the Piara Waters and Harrisdale market.

5 STAR RATING

Sale of Family Home Piara Waters
I engaged Gillian as my real estate agent as I had seen many homes for sale over a number of years in the Harrisdale and Piara Waters area. I went online and read up on her profile followed by a call. From the moment Gillian answered the phone she came across as knowledgeable, confident, and direct about her experience and what she could offer me. I liked what I heard, and I made a date to meet her in person. My situation at the time was very complicated with heightened emotion due to a recent separation and ongoing legal issues. I was so impressed that Gillian not only was understanding of my situation but maintained a high level of professionalism and discretion in dealing with myself and other parties. There were many challenges and roadblocks. Gillian went above and beyond in supporting me and advising me to maximize our family home's appearance to get the highest price possible. The results were nothing short of amazing. I got above the asking price for the property, and a street record, and the property sold in record time with only one home open. I recommend Gillian as she proved to me to be very knowledgeable, professional, and discrete in my personal matters, and displayed her many years of experience to attain a wonderful positive result. I am forever grateful and will definitely use Gillian in the future again. Thanks, Gillian, for all your hard work.

Seller of a house in Harrisdale, WA

Brilliant and excellent service
Gillian was absolutely exceptional. Her professional conduct and mannerism was first class. Gillian was available at all times and put herself above and beyond for any queries we raised. I would highly recommend her services to friends and colleagues. Outstanding service and performance always delivered with a bright and cheerful smile. Well done Gillian and thank you.

Review submitted by Christine Ann Gundry (Vendor) on 7 Sep 2022

5 STAR RATING

Exceptional Agent
With so many agents in the marketplace snapping at your heels to secure their next sale, it is refreshing when you come across an agent that genuinely has your best interests at heart. Gillian is down to earth, honest, reliable and always delivers on what she promises. She is clearly an expert in her her field and this is authenticated with her unrivalled passion and dedication to her clients. Gillian is a breath of fresh air in what can be an extremely confusing and stressful time in someone's life. I would not hesitate in recommending Gillian to anyone that was looking for the very best agent our area has to offer! Thanks again Gillian!!!!

5 STAR RATING

Great Experience!
Gillian has been fantastic to deal with ever since we first decided to put the property on market. Very well informed and excellent communication! Definitely recommended!

Review submitted by Syed Fahim Sammy (Vendor) on 5 Sep 2022

Michelle was fantastic

Nothing was too much trouble, she helped arranged tradies to get the property ready for market and sold first viewing

- Jennifer M
Thornlie
04 Sep 2022

He was so helpful man and he has done a lots of work for me.

Thank you you helped me a lot during the settlement time even when it took time for my loan got approval. Good luck

Helpful and understanding

We purchased an investment property through Mark in Port Kennedy. He was great to deal with and answered all of our questions. We found him to be very responsive and was always available via txt or phone call.

We have a few hiccups with our finance and Mark was able to help us get everything resolved and through to settlement.

Raman the Expert Agent

Working with Raman for the purchase of my new home has been the most pleasant experience over my past 3 homes with other agents. He has made above and beyond efforts to keep us ahead of our settlement to make everything go as smoothly as possible. Having a big family it has been stressful but with a agent like Raman who treats your family like his own you will never need to worry about any problems 😜. Thanks for all your help brother and may your client base grow as you deserve the best when you are the best.

- Jake L
Canning Vale
28 Aug 2022

Excellent Service

Excellent service, highly recommended.

- Yi
Canning Vale
24 Aug 2022

The best sale, and most recommend in Perth

I had two properties sold by Sharon, she is so helpful, passional, even in some difficulty curcustance during the pandemic time, never show any impatient with my challenge demands, perspective taking, professional and trustworthy, she is the best sale agent I met in WA, with her advice, I got the
the satisfying outcome, strongly recommends.

- DONG YU
Bentley
23 Aug 2022

Realtor who considers needs of both seller and buyer to make it happen.

It was pleasure to deal with Mark while buying the property. He has genuine interest to help people to buy the right property and was helpful all along until the keys were handed over. I wouldn't hesitate to recommend Mark to my friends. Thank you.

- Sreeram R
Thornlie
20 Aug 2022

My favourite real estate agent

Sharon is my favourite real estate agent. She always provide quick response, fast proceeding and clear communication. She has large amount of potential customers which helps me to get good deal.

I had once not be able to sell a property with another real estate agent, then pass to her, and got sell within a month. so super happy with her service. highly recommended.

- GChen
Lynwood
20 Aug 2022

Professional and a pleasure to work with

Jia was excellent throughout the buying process for me. Always communicative, always solutions-focused and aims for the best outcomes for everyone in the speediest of fashion. I’m happy to keep Jia on as property manager because he really gave me confidence throughout the process that I’m in safe hands.

Great communication and very helpful

We recently purchased a property in Thornlie. Mark is a great agent as he was always available to provide information we needed for making a decision to buy. He is also accommodative of special requests as we needed to play around a bit with inspection timings. Highly recommended.

Professional and enthusiastic realestate agent

Sharon is a professional and enthusiastic realestate agent. She prepares a detail plan to sell the property quickly. She is also very kind and helpful. She is always available to answer any enquiries.

- Yan W
Nollamara
17 Aug 2022

Best Real Estate Agent in Perth

Sharon was professional and personal! She never made me feel uncomfortable and helped me every step of the way! She was remarkably helpful selling the house. She worked well beyond what one could expect, staying in touch constantly and even helping to organize the renovation. I highly recommend her.

Stand out service

Michelle and her husband Rob have just made buying this home a super easy, stress free experience. They were always available, and very accommodating to our time restrictions. No question went unanswered. Thank you both very much.

- Erica U
Carlisle
16 Aug 2022

Easy to deal with and accessible

I found Michelle to be very down to earth, available to answer queries via phone or email at most times and overall very easy to deal with throughout our recent purchase of a unit in Armadale. I wouldn't hesitate to use her services again.

Very knowledgeable and friendly

We chose Michelle and Rob because they were the least pushy agents to contact us and they were very friendly to myself and all the people who enquired on the house. The process was quick and painless.

Great seller of property taking the worry away

As a seller of a run down property, Michelle explained to buyers the benefits of my property with its large block and I received an amount over the asking price. When you want service with good results, I suggest you contact Michelle.

- Peter
Armadale
12 Aug 2022

Fantastic couple

Right from the first meeting I felt at ease and very confidant with Rob and Michelle, they were very friendly and easy to talk to while still maintaining a high standard of professionalism, the property was sold quickly and everything went smoothly I would certainly recommend them to anyone without any hesitation.
Thanks again to you both.

- Shirley M
Brookdale
08 Aug 2022

Highly recommend

Thanks Rob and Michelle for making our sale smooth and seamless. We’re really grateful and would absolutely recommend you to anyone considering selling. You got us more than we thought but were kind to the buyers = winning combo! Thanks again.

Raman is a Honest and Reliable person with excellent market knowledge and experience.

He is a very good real estate agent . When I first spoke to Raman about my house, he clearly explained to me how the current market is and how much we can advertise the house for and what to expect. He is very professional and has kept me updated during the process and helped me in selling the house at desired price. I am thankful for having Raman as my real estate agent. If you are buying or selling a property, I strongly recommend to go with him as he has done an amazing job.

- Rajani B
Ballajura
04 Aug 2022

Easy to deal with!

From listing to settlement Rob took care if it all!
Would definitely sell through Rob again!

- Ben C
Rockingham
03 Aug 2022

Bestest Agent Ever!

Both, Rob and Michelle, made purchasing my first property on my own easy. They answered a myriad of questions and provided all the information I needed to make purchasing easy.
Thank you.

Great Service

Very honest ,straightforward , no bull, reliable, great to do business with.

Professional and super responsive

Jia is always very helpful and responsive to any queries on a timely basis. It's been an amazing experience dealing with Jia.

- Candice
Brookdale
25 Jul 2022

Goes above and beyond

Michelle went above and beyond to assist us with the process. She kept us informed at all times and was incredibly professional.

Professional and great customer service

Highly recommend Michelle. She went above and beyond to assist with the sale of my house. Wonderful customer service and very professional.

Fantastic experience

We are over the moon with Michelle's handling of the sale all the way through , we found her professional and hard working for us to make sure the sale and settlement is smooth and easy sailing she is a top agent

- Steven and Natalie
Byford
17 Jul 2022

Great process

Good fast and professional process.

- Fady B
Byford
27 Jun 2022

5 STAR RATING

I would like to thank you so much for your extensive and particular efforts in assisting me and my father in getting our house in tip top order to achieve an extraordinary sale price.

You have exceeded all my expectations and you gave it your all even though you had extreme circumstances around other parties involved in delaying the process.

It was very kind of you to provide some of your personal items to assist in the photo shoot.

Our paths will cross again and I will not hesitate to recommend you in the future.

Thank you for all your support and continued drive to push the sale thru and achieving an excellent outcome.

5 STAR RATING

Buying a house without inspecting it yourself and sitting in different state can be a stress full,but because of Gillian was so quick to investigate and answer all my queries.we were very quickly put at ease and now 100 percent confident in our investment.Will definitely recommend Gillian to all my friends.Thank you so much Gillian for getting dream house.Regards Sanjeev

Very Helpful, motivated and supportive.

We understand that Weddings, Births and Deaths along with selling ones family home are well up there in the stress department.
To downsize, selling our 5 bedroom-two storey family home, that once housed us, along with our children and my mother was a very stressful exercise. Rob gave us his help and support along with empathy regarding this next chapter of our lives. We can now move on and be happy of making the correct decision. We wish him well in his career, and would also like to thank his dear wife Michelle for all her knowledge as well.

- A. Crerar
Kelmscott
14 Jun 2022

Our first home

Raman Singh made our first home buying journey a great experience. He has a very patient attitude ensuring that we are 100% satisfied with the purchase of the property. He is very professional and we were very much satisfied with the way he conducted final inspection and keys handover.

- Venkata R
Harrisdale
13 Jun 2022

5 STAR RATING

Just wonderful! Genuine and helpful - we really felt looked after.

Met our expectation

Sharon has delivered what she promised and met our expectation.

- Jeff
Kenwick
05 Jun 2022

Best experience from start to end and endless help and support with guidance

Raman is one of the best personalities I have met as in personal and professional.
He has guided us in the right direction and help us to achieve the best results in the first week.
He got the good knowledge and contacts in his field.
I would like to thanks and wish him best of luck for his future.
Thanks 🙏

- Bikram J
Gosnells
31 May 2022

Jia an excellent sales Person

Jia is an excellent sales person, dealing with him was very easy and was very helpful and understanding, he made made sure the sales process was smooth for both seller and us, by explaining the process, and made made sure both are winners at the end of the deal.

- Kubendra R
Maddington
30 May 2022

Friendly agent willing to go the extra mile

Mark is a knowledgeable, friendly and welcoming and made every step of the process easy. Even though we weren't his customer he still treated us with great customer service and made the process very quick, smooth and easy. It's very busy times for agents at the moment but that didn't impact his willingness to work with us to get the job done.

- Gemma O & Alan K
Beechboro
22 May 2022

She helped me buy a very big and beautiful house.

She helped me buy a very big and beautiful house. Plus she is very professional and kind.

- Xiarong
Canning Vale
14 May 2022

Raman Singh's A Home Buyers Dream Agent

From the first footstep through the door at the home open to completion Raman Singh's professional attitude and real estate knowledge along with a willingness to listen made the purchase of my new home a stress free enjoyable process.
Raman takes great pride in every aspect of his career and show's great empathy to his client's as I experienced when making what is a major life purchase.
In what could have been a trying stressful process Raman had nothing but a willingness to help and a prompt efficient ability to get things done.
From the moment I submitted the offer until going to settlement completion there was never at any time that Raman wasn't available to respond to every document or other parties in dealing with the homes purchase with every question answered promptly and explained completely.
I would with out reservation recommend Raman Singh's as a real estate agent and as a person of integrity to anyone and everyone I know or encounter.
To sum it up Raman Has great knowledge and passion for his career and a respect for his clients purchase and their future enjoyment of their home.
I personally couldn't thank him enough and I'm not only happy with my new home but happy that I have made a new friend in the process.
To sum it up Raman Singh's is a rare find in what is a complicated non empathetic time.

- KERRIE IVY L
Dayton
21 Apr 2022

Very helpful

Mark was easy to talk to, professional and knowledgeable about everything to do with the property. Mark also was willing to let me take measurements after acceptance, which has made my move a lot easier.

- David W
Gosnells
20 Apr 2022

5 STAR RATING

We recently had the privilege of onboarding Gillian Ragan to sell our property in Piara Waters. Our home was sold in the first home open. We received nothing short of professionalism and hard work from start to finish from her majesty, Gillian. She was always courteous, respectful and patient with our queries and questions. We are more than happy with her hard work in bringing our sale to an expected end. We highly recommend Gillian and can even now call her friend.

5 STAR RATING

The Best Real Estate agent of Harrisdale and Piara Waters., I highly recommend Gillian, Gillian worked non stop to sell my home Day Night, Early Morning, nothing was too much trouble. I am very happy with the whole process, My home sold within two home opens and Gillian supported every stage of the sale and was always available. If you want the best service and outcome Gillian is the right agent.

5 STAR RATING

Gillian Ragan is very passionate and takes pride in what she does. Was persistent in getting us the price we wanted for our house. Always professional and very organised kept us updated constantly throughout out the process. You can definitely tell she has had much experience in the field. Would recommend to anyone wanting to sell their home you won’t be disappointed.

5 STAR RATING

We had the pleasure of having Gillian sell our property recently. She went above and beyond to help us, making the process stress free and easy. I would highly recommend Gillian if you are looking for a real estate agent, she has a wealth of knowledge and is willing to do what it takes to help you as her client!
Thank you so much again Gillian, we can’t thank you enough! 😊

10/10 Communication

I found Mark to be so easy to deal with. He updated me with everything needed to smoothly transact on the property. His communication was direct and provided up with a lot of clarity. When we were looking for a property, most of the other agents never got back to us. Mark always got back to us and we really appreciated that!

- Jason T
Port Kennedy
28 Feb 2022

Buyer in Harrisdale

Buyer of a house in Harrisdale, WA
Gillian Ragan was always prompt and helpful throughout the settlement. Very professional and easy to reach.

RESIDENTIAL LAND

Seller of a residential land in Piara Waters, WA
Gillian has a strong local market understanding and by use of some valuable contacts is able to generate plenty of activity. Would recommend.

5 STAR RATING

Seller of a house in Piara Waters, WA
Gillian Ragan went above and beyond to ensure we felt comfortable every step of the way. She was always messaging and updating with any information she had and was so easy to work with. She did an amazing job selling our house with only 2 home opens and far exceeding our expectations!! Thank you Gillian

Seller of a house in Harrisdale, WA

HARRISDALE SELLER
A decision you will not regret!
I had been following Gillian’s sales for some time and it was very apparent to me that she had a wealth of knowledge and experience in the suburbs of Harrisdale and Piara Waters. So when it came time to sell, I didn’t hesitate to contact Gillian. This was a great decision! From our first meeting it was clear to me that my sale was in good hands as Gillian guided me through the process.

What I have appreciated most about Gillian was her focus on getting the best outcome for me as if I was her only client. I never felt I was just another sale to push through in order to generate commission for Gillian’s pocket. I can’t thank Gillian enough and highly recommend her services.

Review submitted (Vendor) on 17 Jan 2022

Highly Recommended

Doli was a very positive, friendly and professional agent- very fabulous to work with. Thank you so much Doli and your team for the smooth process and efficient selling of our property. We could not ask for a better agent! Highly recommended!

PROPERTY MANAGEMENT - MICHELLE

I have been very satisfied as a landlord. My property manager Michelle Watson is highly professional & helpful. I feel at ease knowing that my investment property is being well looked after.

Professional!

Highly recommend Heritage realty!! Very professional company. My agent Jia was a great intelligent bloke! Made buying a house such a breeze. Jia was professional in every way he never made me feel uncomfortable and helped me every step of the way!

Best Agent

Best Agent! Sharon understood our circumstances and ensured we ended up with a great offer, especially in today's market. She was extremely patient and went out of her way to ensure a quick settlement.

PROPERTY MANAGEMENT - PAIGE

As a tenant our property manager was fantastic.
Paige Humphrey’s has been fantastic from a tenants perspective. Very attentive, friendly, understanding and easy to work with.

RESIDENTIAL LAND

Residential Land Sale
Gillian was easy to deal with and always expressive of the best way to handle our sale. Despite a last minute default from the buyer on our contract we were able to secure another contract within days from a more qualified buyer.

Review submitted by (Vendor) on 16 Dec 2021

Seller of a house in Piara Waters, WA

Fantastic Support with selling and buying!
I am so glad we had Gillian Ragan as a real estate agent during the selling and buying of a new property. She was so helpful with answering our numerous questions and going above and beyond to sell our property. We was always prompt with replying and being on time and she was always checking in with us while we searched for our dream house. Thank you for making sell and buy our new house so easy! Thank you!

Review submitted by (Vendor) on 15 Dec 2021

Thank you so much ..

Gillian was amazing from the start. We were very apprehensive about our first home but she helped put us at ease. She is very different from other agents, she felt more like a friend than our real estate agent. We spoke with other agents and they seemed very commission-driven and somewhat intimidating.

She is incredibly knowledgeable and is totally upfront with you, there is no hidden games or sneaky clauses. We didn't ever feel pushed to make any decisions or given false hopes about what we could expect. We were first offered a very low-ball offer and she didn't pressure us to take the offer, take her commission and run; she gave us advice of the current market, what was reasonable to expect and left us to make the decision.

There were no upfront costs/marketing fees, it was taken out of our final sale price.
Gillian also has a step-by-step-house-sales-plan which she shares with you to explain the whole buying/selling system and at what points you need to be involved. She was available and easy to contact and very approachable and answered all of our questions.

Our selling experience was easy and Gillian kept us updated through the whole experience. We managed to sell our house before it even officially went on the market! We honestly can't recommend her enough. Thank you, Gillian! :)

5 STAR RATING

Nice and easy!
It was an absolute pleasure dealing with Gillian Ragan! She was approachable and available of us from day one. This was our first property purchase, we were unfamiliar about the settlement process, but she took the time to explain, guide us and was available throughout the process. She managed to make the whole process very enjoyable and easy for us and we are thankful! Thanks a lot :)

5 STAR RATING

Excellent.. Highly recommended
We got Gillian Ragan to sell our house and she went over and beyond the call of duty to see that we got the price we wanted. She is highly recommended!! Thank you Gillian!

5 STAR RATING

An amazing experience with a very impressive professional.
Gillian's complete knowledge of the industry and experience in successful interactions between all parties involved, with the sale of our property was evident from the start. Gillian is the person who gets the job done. My wife were treated to a painless sale that we had reservations for at the beginning. Gillian took all that away and helped us with problem solving solutions that only a person with many years in the industry can afford. If you need a person with a sharp mind and fast solutions to immediate challenges then Gillian is the person. We have more property sales going forward and Gillian will certainly be our Go To professional for them.

Thank you so much ..

Gillian was a true professional
There were numerous background issues including a marriage breakdown which complicated the sale and settlement. Gillian's experience shone through, we appreciated her sensible advice and guidance. Gillian was a no-nonsense, straight shooting agent, who was proactive, communicated well, and achieved a fair result within a short time frame. We would happily recommend her.

Thank you so much ..

Great Experience
It was a pleasure working with Gillian Ragan. She is professional and super efficient in conducting the sale of the property. I wasn't in Perth for the sale because of Covid 19 travel restrictions, so Gillian took care of every detail for which I am most grateful. She is resourceful and knows exactly what has to be done. I am so glad to have reached out to her for help. Thank you Gillian!

Review submitted by Ah Kwan Cheong (Vendor) on 15 Oct 2021

Professional

I have admired your professionalism, and your dedication to providing the best advice to your customers.

- M.Nedved
07 Oct 2021

Excellent Service

Michelle Gatani sold my house & if I'm honest, she's going to be my first stop when i need to downsize.
Michelle went out of her way to keep me informed and appraised of the situation, and it was a difficult sale, with COVID and interstate owners etc etc.
Michelle met with me when it suited me and went above and beyond. She was patient, kind, knowledgeable, but also honest with me. I have so much respect for her and her work ethic. I know she got an excellent price for the vendor too...... In hindsight maybe too good but i love my home.
Thank you Michelle!!

5 STAR RATING

The Perfect Real Estate Rep 1000%! :)
We were thrilled to have Gillian Ragan as our rep, we had previously wandered into a home open of hers and fell in love with the ambience that she created with the candles, lollies on the table, also that she has two reps at every home open. It creates such a well represented home. I always said that when we sell we will use Gillian, and I'm so glad we did. She is so knowledgeable, always available and just lovely and pleasant all of the time and knows how to get a deal done. She found the perfect buyer for our place, they loved it just as much as us. At the end, after SHE had done all the work, she gifted us with wines in a beautiful case and these absolutely gorgeous chocolate covered strawberries which we all enjoyed and was such a sweet end. I would certainly recommend Gillian 1000%.

Review submitted by Jasmine Piipponen (Vendor) on 15 Sep 2021

5 STAR RATING

Gillian Ragan is a top notch real estate agent! We were very pleased to have chosen her as our agent when selling our house recently in Piara Waters. Gillian was amazing to deal with from the get go. At our first meeting, we could already tell that she knew the Piara Waters and Harrisdale market very well and she has a fine eye for detail and is passionate about her job. She is easy to talk to and is a perfectionist which works really well when you are wanting the best. Gillian did not disappoint. She sold our house within 2 home opens!! And it was a street record too. We were stoked. This is all attributed to Gillian’s personal touch and service she provides for her clients. She knows how to sell the house and zooms in on the various potential of that asset. She will ensure the house is a right fit for the buyer too based on their needs and budget. Gillian always kept us in the loop throughout the process and was very prompt to reply if we had any queries. She made this whole process seem like a breeze. A few days prior to settlement, we had a maintenance issue that needed to be addressed. Gillian jumped in and made the necessary arrangement to rectify the matter that same day. She kept in touch with both ourselves and the buyers and made sure we could proceed to settlement as scheduled without any hiccups. Gillian is a true professional who is passionate about real estate and works hard for her clients. She is also a local member of the Harrisdale and Piara Waters Community. We highly recommend Gillian and have already recommended her to our friends and family in the area. She is absolutely wonderful to deal with and you won’t regret it! Thanks heaps Gillian. We have been so pleased with the support and guidance you have provided while selling our house.

- Sharavana Devan
Piara Waters
09 Sep 2021

5 STAR RATING

Gillian Ragan - A Real Estate Gem!
Gillian was a pleasure to deal with throughout the entire process of the sale and was well prepared from the first call and meeting. With an impressive portfolio and great market knowledge of the area, Gillian was able to secure a buyer in a matter of weeks. With a great photographer on hand and some great advice along the way I am very pleased with the outcome and would recommend Gillian highly. She is positive, thoughtful and considerate to the buyers needs which made the whole experience a pleasant one. A lot of sincere thanks to a wonderful lady!

Review submitted by Marko Vasiljkovic (Vendor) on 7 Sep 2021

5 STAR RATING

Highly Recommend Gillian Ragan, Number One!
We used Gillian in the past to sell our house and then just recently for our block of land. Highly recommend Gillian, she is not only professional but comes with years of experience in the industry. Gillian will always go out of her way, no matter what time of day it is! She is very knowledgeable of the area and has strong networks within the community too. We are so thankful for everything that she done for us!

Seller of a house in Piara Waters, WA

Thanks Gillian Ragan,
Michelle and I received your little letter in our letterbox recently and wanted to say thank you.
More than that, we wanted to say thank you for the help and assistance in the recent sale of our Piara Waters property. It was handled so well during the whole process that Michelle and I kept commenting with 'I'm glad we have Gillian handling this'. We were always impressed with how much you knew about the industry and the market and the added bonus of years of psychology knowing how people would respond and react. There were many challenging points during the process and emotions were certainly on a roller coaster ride with some of the people we all had to deal with. But you were always there. Always in our corner. Always supporting us and giving us confidence to get over the next hurdle. If anyone wants to have someone handle their property sale I will be saying to get you. Because Michelle and I not only think the word professionalism doesn't cover the type of support you gave us during this time we also don't think enough people know about the Ragan brand and how it could help them.
We hope you have a successful year because if anyone deserves it, you do.
​
​Cheers

5 STAR RATING

We enlisted Gillian Ragan to sell our home in Piara Waters, and the experience was seamless. We sought a local area specialist with an excellent track record in sales, and she was open and honest with expectations and communication. Gillian kept us informed of all aspects of negotiation through to sale. She was strategic in navigating Covid lockdowns, and our house went under offer within 3 days of the first home open. We cannot speak highly enough of Gillian's service provided and the outcome.

Smooth Process

Very happy and smooth to finish the purchase of property in a short period. Mr Jia Wu is really professional and responsible for not only the buyers but also the sellers.
Hope to make business with Mr Wu soon and must introduce him to anyone.

- Y.Li
08 Jun 2021

PROPERTY MANAGEMENT - PAIGE

Our dealings with Heritage Realty as a tenant were very positive, Paige the agent in control of our lease was super responsive and understanding of our needs. Paige communicated well with some issues early on with the property and there was a no fuss completion at lease end.
We would recommend Paige and the team at Heritage Reality who are definitely different to the standard Realty agents out there.
Thanks team and especially Paige for a pleasurable time as Tenants in your care.

Excellent Service

We were very impressed with the service and delivery of results by Gillian Ragan. An experienced agent and knowledge of the market allowed us to achieve a quick sale and great price. Gillian always kept us informed throughout the process, with a high level of customer service and professionalism We will definitely be using Gillian again for the sale of our other property.

Very Professional!

Mark did a terrific job for us recently selling our property. We have tried to sell it before without success. Mark has found a buyer within couple of weeks. Very professional with great attention to details. We will definitely recommend Mark and team at Heritage Realty.

- G.McGill & J.McGill
08 Jun 2021

Quick Response

Purchased our new property with Sharon recently. We really thankful for her professional advice and quick response.

5 STAR RATING

Seller of a house in Harrisdale, WA
Gillian Ragan was very accommodating and looks outside the box when it comes to selling houses. She was always at the end of the phone when needed and returned your call if she couldn't answer the phone. Gillian's knowledge of the area and her fresh idea's enabled our house to be sold before it hit the market. Everything ran smooth from beginning to end.

Thank you Gillian for everything you did for us.

5 STAR RATING

I highly recommend Gillian Ragan to anyone considering selling their property. Her professionalism, experience and knowledge made the entire process of selling smooth and hassle free. She’s an absolute expert in her field and managed to sell my house within 1 week above asking price.

5 STAR RATING

Buyer of a house in Harrisdale, WA
Gillian Ragan has very good Knowledge of the market , Always respond quickly, Time Punctual, Honest Real Estate Agent.

Thank you so much ..

Buyer of a house in Piara Waters, WA
Gillian's response in our dealings was prompt and her assistance in partnering us up with conveyancing and building report providers was most beneficial for us as it was a remote purchase only viewing the property over the internet.

5 STAR RATING

Seller of a house in Harrisdale, WA
Gillian Ragan was amazing from beginning to end. Nothing was to much trouble, she is very organised and professional. I have no hesitation in recommending her to others. I just wish I had another house for her to sell for me.

5 STAR RATING

Seller of a house in Piara Waters, Would highly recommend Gillian Ragan to everyone! Gillian is very knowledgeable and is very experienced in the industry. She gets the job done quickly and provides such an exceptional service. Not only is she professional but personable too. Gillian will always go out of her way for you, no matter what time of day or night it is! We are so thankful for Gillian, and selling our house was such an easy as well as stress free experience.

5 STAR RATING

Seller of a house in Harrisdale, WA
We found Gillian Ragan to be very knowledgeable of the local market and trends which was helpful to us in making decisions. Gillian was quick to respond to all text messages and emails that we sent which was greatly appreciated, we felt like we were valued clients. She was always supportive and encouraging and realistic. We wanted a realtor who we felt was truthful and NOT full of empty promises. We always felt listened to.

Buyer of a house in Harrisdale

Gillian Ragan is very professional, committed & experienced person in local real estate market. She is go to person for any real-estate requirements Our purchase process went very smoothly & was right on time.
PARMAR HARISINH

- PARMAR HARISINH
Harrisdale
28 Mar 2021

Seller of a house in Harrisdale, WA

Seller of a house in Harrisdale, WA
Gillian was amazing, took the whole stress of selling our property out of the equation. Nothing was too much trouble. Definitely recommend Gillian to anyone looking to buy/sell property. Thanks Gillian

Buyer of a house in Harrisdale

Buyer of a house in Harrisdale, WA
We purchased through Gillian Ragan and found her level of service to be above and beyond and we will highly recommend her to any future purchasers if they require a great level of service. She did a fantastic job, her assistance, patience, and time has been greatly appreciated. Thank you so much for the great service you provided us throughout the settlement process. You made it so carefree and easy for us throughout the whole process.

Regards

Vel & Priya

Excellent customer service!!!

The first time we met Christine, she's very welcoming and friendly. And because it's our first time to purchase a house, she was kind enough to help us with all our questions and inquiries. The transaction went well. She's very keen to reply with all our messages and requests. We're so glad she's our agent 😊👍🏻

- Charmaine & Eric
Southern River
28 Feb 2021

5 STAR RATING

Seller of a house in Piara Waters, WA
Gillian Ragan did an excellent job of selling my property, she has a lot of experience and knowledge and everything went smooth from start to finish.

She is also a very approachable person and even gave me advice on personal matters.

I highly recommend her.

WAS RIGHT ON TIME

Gillian Ragan is very professional, committed & experienced person in real estate.
Our purchase went very smoothly & was right on time.

5 STAR RATING

Gillian Ragan came very highly recommended to me and I am so grateful for her support and expertise. I was very apprehensive regarding the value of my home as times were not good to sell but Gillian found the right buyers and sold the property within a week at a very exciting price.
She was very thorough, gave me great advice and worked tirelessly to ensure everything went smoothly with the best possible outcome.
This lovely lady has all the skills and motivation you could possibly need.

Thank you so much ..

Gillian Ragan was extremely professional and exceptional. From viewing my property to setting a realistic goal, pricing, the entire process could not have been more smoothly run. I could not have asked for a better real estate agent to work with, she always works in the best interests of her clients. Gillian has a great understanding of the market, I will be sure to highly recommend her in future. Thanks again for all your help!

PROPERTY MANAGEMENT - LACHLAN

Lachlan from Heritage Realty is a friendly and professional real estate agent.
He was prompt to reply with any queries I had as a tenant.

- H.Robins
07 Jan 2021

Highly Recommended

Jia is very professional and always provides a quick response. Highly recommended.

- R.Jia
07 Jan 2021

PROPERTY MANAGEMENT - LACHLAN

Lachlan and the team are friendly and quick to respond. Our rental through them was done in a professional and friendly manner. Would highly recommend renting your property or renting from these agents.

- A.Finch
Wellard
07 Jan 2021

SOLD FIRST HOME OPEN

Gillian Ragan sold our home in the first week. She was very professional and helpful, we highly recommend !

SOLD FIRST HOME OPEN

Gillian Ragan was amazing to work with. Organised, efficient, Gillian worked quietly away in the background, speaking to sellers, organising the open home. We sold first home open, 3 offers and i received the price I wanted. Fabulous. Thanks Gillian

5 STAR RATING

Seller of a house in Harrisdale, WA
Great working with Gillian Ragan, she was easy to talk with, no real estate jargon, good listener to our needs. Very organised, punctual and always accessible! Very happy with Gillian and the professional service she provided.

Thank you so much ..

Gillian Ragan sold my home in the short amount of time. I was so pleased with how the sale went from start to finish that I would not hesitate to recommend her to anyone who was looking to buy or sell a home. She is punctual, hardworking, dedicated to her work, knowledgeable and helpful. She is also willing to go the extra mile. Gillian is simply the best!

It was absolutely a great pleasure to work with you.

Take care and wishing you and your family a very Merry Christmas and happy new year!

Kind regards,

Peiqi and family

5 STAR RATING

Professionalism, Quality, Responsiveness, Value
Gillian gave us a no nonsense appraisal of the market conditions prior to listing and we selected her on the back of her solid local reputation and knowledge. Despite the uncertain market at the time we sold at first home open for above our asking price, no doubt in part because of her planning and down to earth approach.

5 STAR RATING

We had the pleasure to have Gillian Ragan as our property agent , she only works in our area so was the best person to sell our property. She was very thorough and kept us up to date throughout the whole process. Our bank let us down and settlement was overdue but Gillian supported us the whole way through. she even collected our mail for us Was a pleasure to deal with , thanks again Gillian your the best !

5 STAR RATING

Gillian was very professional and exceptional at her job. Highly recommend her to sell your house. She responded to messages and phone calls promptly. She has such a great laugh to you will know what i mean if you've heard it!

5 STAR RATING

Seller of a house in Harrisdale, WA
Bloody awesome didnt miss a beat sold our house swiftly.

Loveable caring person who was always there through every step.

Very Professional!

Jia has recently helped us purchase our home. He was amazing! Very professional and knowledgeable and made the process so easy. Would definitely recommend to friends and family!

- Agnieszka & Patryk
Innaloo
09 Nov 2020

PROPERTY MANAGEMENT - PAIGE

Thanks Paige, all the best. Heritage and yourself have been fair and reasonable throughout - thanks for all your help.

- Emira & Hasan
Woodlands
05 Nov 2020

5 STAR RATING

Buyer of a house in Harrisdale, WA
Gillian was simply exceptional through the entire process. Right from our first viewing of the property, to getting down to the right price, to ensuring our broker got the bank finances on time, the entire process could not have been more smoother. She always worked in the best interests of her customers and ensured our concerns were duly addressed. Plus Gillian was readily accessible by phone and email with prompt replies to our queries and concerns. Thanks a ton for all your help Gillian!!

PROPERTY MANAGEMENT - LACHLAN

Just a massive shout out to Lachlan Pearson who was the Agent for the property we were renting with Heritage Realty. The service he provided was exceptional. He kept us up to date with any news as well as helped us with any questions we had. The professionalism he showed was great and therefore we knew we would have answers or things would get done quickly and efficiently. We thank you Lachlan for your service and was a pleasure to have you as our go to person. You made it so easy for us. Thank you

- R. Smith-Ince
Baldivis
08 Oct 2020

5 STAR RATING

I have always found Gillian to be extremely passionate in her business. With Gillian recently selling our property we found her to be very professional in every aspect of the process. I mean when I say we don’t not hesitate recommending Gillian for anyone wanting to sell their property. Five stars from us.

Sold on Second Home Open!

We decided to move interstate and put our home up for sale with Chrsitine Wilcock. Christine complimented us on the presentation of our home and went about finding a buyer immediately. Christine sold our house on the second home open and got us a great offer, which was a fantastic achievement in the current climate of real estate.... We found Christine to be very approachable and she kept us up to date with all the progress and pushed for early settlement for us. We would have no hesitation in recommending Christine as her attention for details and customer service are incredible. Thanks Christine, a great result for us.

- J & S Grant
25 Sep 2020

Absolutely Wonderful!

Gill was absolutely wonderful. Always pleasant and helpful. She made the whole process very easy.

- Kerry
Livingston
25 Sep 2020

Impressive Service

After having our home on the market with another real estate agent for 3 month and being disappointed with the service and outcome, we decided to change agents and signed up with Christine Wilcock. We were so impressed with Christine's services. From little bits of advice on how to present our home to keeping in constant with us to provide feedback, Christine made us feel as though we were her most important client . Our house sold within two weeks with only One home open. I would highly recommend Christine's services to my family and friends. And i mean every word.

- B Waters
25 Sep 2020

5 DAYS ON THE MARKET ...

Seller of a house in Canning Vale, WA
We cant recommend Gillian enough to any potential seller. From day one she was happy to spend quality time with us, walking us through all the aspects of selling our family home. She certainly knows the current market and she tells you exactly what to expect. We were very impressed with her communication with us along with her organisational skills. She didnt miss a beat. Gillian worked hard in helping us sell after 5 days on the market and one home open. No regrets from us. Simply awesome!

SOLD AFTER TWO HOME OPENS ....

Seller of a house in Piara Waters, WA
Very quick and efficient service. Gillian held two home opens on the one weekend due to our house getting so much interest. She got an offer after one weekend on the market and was very upfront with us from the start on what to expect. Amazing service, would recommend her to anyone that wants to sell.

Buyer of a house in Piara Waters

Buyer of a house in Piara Waters, WA
Gillian is very professional, courteous, thorough & knowledgeable. She is very approachable and at no point we felt that, we were being misguided or rushed to make decision. She made the whole process very comfortable and ensured the smooth settlement. Gillian is definitely one of the best real estate professional.

A Big Thank You

We would like to say a big thank you to Christine Wilcock to helping us find our new home. When Buying a house, it is the house that attracts you, not the agent, but now we realize that a good agent can help strengthen the initial attraction one may have of a house. Christine was easy to talk to and helpful from the moment we first walked through the front door of what is now our new home. After deciding to make an offer and having it accepted on the property. Christine was considerate of both party's needs and expectations, which made for an easy exchange. We have no hesitation in recommending Christine to all our friends and family.

- K & D Shah
14 Sep 2020

Reliable and Supportive Property Consultant!

Christine Wilcock has certainly proven herself to be reliable and supportive property consultant. Her genuine nature itself is so encouraging. With her wealth of knowledge and experience, she was able to provide valuable and appropriate feedback. Her warm sensitive and positive manner is deeply appreciated especially in certain unusual situations. During which, she showed great understanding and compassion. Also, having taken the time and trouble, she was utmost responsible in swiftly moving on towards finding another property that was within our means and expectations. Although having known Christine for a short time only, we warmly regard her as a friend and truly wish her, all the best.

- C Brochier & D Fernandez
WILLETTON
14 Sep 2020

PROPERTY MANAGEMENT - LACHLAN

Everything was taken care of when I needed to rent out my house while in another country - trades people, cleaners, gardeners. It was only on the market for a week or so and they got great tenants in at my desired rental price. Absolutely outstanding service from everyone at Heritage Realty, especially Lachlan and Mark. Great price for a rental agent considering the level of service and attention to detail after I shopped around too. They are so much better than my last agent and kept me updated when I asked and regularly used pictures and email. They are a fantastic business, I cannot rate them high enough!

- J Ciccarelli
GOSNELLS
14 Sep 2020

Satisfied with your Service

We were more than satisfied with your service. Gill worked really hard which helped to sell our property. Thanks to everyone!

- Peter & Amy
Sanctuary Waters
03 Sep 2020

Three Cheers for Gill!

Nothing short of brilliant with the helpful and professional manner Gill presented throughout the whole painless experience! Three cheers for Gill!

- Steven & Debra
Harrisdale
03 Sep 2020

Excellent Service

I just wanted to bring to your attention to the excellent services received by Gill. This is now the fifth property I’ve sold and I have always had problems with real estate agent. This was the first experience I’ve had where the agent delivered as promised. Gill always carried out everything she said she would, had a great sense of humor and took the stress out of the whole experience. It was a pleasure dealing with such a professional, efficient, reliable, honest and hardworking agent. She is a real credit to your company and I’m very grateful for the assistance she provided. Thank you for changing my opinion of real estate agents. It would be a much better place if all agents behaved in such an ethical and honest way.

- L Stewart
Canning Vale
03 Sep 2020

Seller of a house in Piara Waters, WA

Gillian is extremely organised, has great market awareness of the area and is honest and truthful in all her conversations & dealings with us. A true professional I would highly recommend to my friends and family

PROPERTY MANAGEMENT - MICHELLE

I would like to say thanks to Michellle and her team. Heritage started managing my property since beginning of 2018, and they did a fantastic job to help me as a landlord and tenants as well. Highly recommend if anyone is looking for a realestate agent.

PROPERTY MANAGEMENT - MICHELLE

We would like to thank Heritage for maintaining our properties. we would specailly like to call out Michelle Watson (property manager) who has the professionalism in dealing with us as landlords and when dealing with our tenants. Michelle has alot of experience with managing properties, we are always happy with the outcomes in relations to property maintenance and tenant engagements. Definately recommend Heritage for all your properties needs.

- jpentony
17 May 2020

5 STAR RATING

Seller of a house in Piara Waters, WA
Gillian was very knowledgeable about the area, well informed and also realistic.

The process was very easy and Gillian, thank you very much for helping us sell this home

5 STAR RATING

We cannot recommend Gillian highly enough - she is worth her weight in gold! She is very knowledgeable, professional & HONEST; there is no hidden agenda here. Our messages were answered promptly (day & night!) and she went above & beyond to help us sell our house in 8 weeks. We felt 100% guided & supported throughout the whole selling process. Thank you so much Gillian - we are truly grateful :)

5 STAR RATING

Seller of a house in Canning Vale, WA
Gillian has been absolutely incredible! Not only did she sell my house after a rough separation, Gillian also helped me find the perfect home for me and my son. Gillian made the process of buying and selling a home stress free and easy. Gillian is incredibly knowledgeable, trustworthy and honest. I can’t thank her enough for everything she has done for us, she has been an absolute god send! It was an absolute pleasure working with Gillian, she certainly is worth her weight in gold!

PROPERTY MANAGEMENT - PAIGE

Paige, Thank you for managing our tenant and for your great work!

- Lin
24 Apr 2020

Thank you so much ..

Seller of a house in Piara Waters, WA
Gillian was an easy pick when it was time to sell our house. Her knowledge of the area stood out in comparison to all the other agents we met with. She was up front and honest and her work ethic and professionalism ensured we were able to sell our house for a great price considering the state of the market. Her level of communication was fantastic always keeping us up to date.

PROPERTY MANAGEMENT - MICHELLE

I have been very happy as a landlord. My property manager Michelle Watson is fantastic- highly professional and helpful. I feel at ease knowing that my investment property is being well looked after.

- Sehli
PIARA WATERS
22 Apr 2020

PROPERTY MANAGEMENT - MICHELLE

I would like to take this moment to express our total satisfaction with your leasing department, mainly Michelle Watson, who during the 12 month period we had it rented out, ( with dare I say ,a very frustrating tenant ) gave us excellent service, constant feed back on what at times ,a very worrying situation.

Having had rental properties in Canning Vale for 10 years your team was by far the most professional, and I have introduced you to my business partner to rent out his vacant property

- Mike
Canning Vale
22 Apr 2020

5 STAR RATING

Buyer of house in Piara Waters, WA

We recently purchased our home through Mrs. Gillian Ragan from Heritage Realty. She was very professional, helpful and always supportive throughout the entire process of buying our home. She assisted us in finding mortgage agent, settlement agent quickly to start the process. Totally recommend Gillian Ragan for anyone who is selling or buying. Brilliant.

5 STAR RATING

Seller of a house in Piara Waters, WA
Gillian is an absolutely amazing agent. Very approachable and thorough. She tells you how it is and always keeps you in formed with everything. After each home open she gives you an in depth overview of the home open! Highly recommend Gillian. Thanks so much Gillian - without your hard work our house would not of sold in such a short time frame!

5 STAR RATING

Buyer of a house in Piara Waters, WA
Gillian has great knowledge of the area, she is professional, organized and personable. Gillian was always available and helped to make sure everything went to plan during the purchase of our home. My husband and I were interstate during the process and thanks to Gillian it was stress free.

Thanks Gillian 👏⭐️

PROPERTY MANAGEMENT - LACHLAN

The service that is provided to us by Lachlan is that of a professional delivering more than what we have asked for on a golden platter and in a concise gentlemanly fashion. We rest assured knowing that this man is not only caring for us but also the nice family that is renting our home, thank you Lachlan

- Leigh-ann & Dan
22 Apr 2020

ACCOUNTS - GOSIA

Thank you for always being so prompt with payments and paperwork for this property.
I hope you are all safe and well.

- Tricia
Maddington
22 Apr 2020

PROPERTY MANAGEMENT - LACHLAN

Lachlan was very professional and prompt and attentive with all tenancy queries and issues would recommend him to future tenants

- JT
22 Apr 2020

Thank you so much ..

Gillian recently sold our house for us in Harrisdale. Sold within one week after there first home open. Gillian is super friendly, super efficient, and bubbles over with enthusiasm. We were very satisfied with the service Gillian provided us with from beginning to end. Would recommend her services in a heartbeat. Thank you Gillian.

5 STAR RATING

Gillian is a dream agent! She puts in the hard yards and has had our best interest in mind during the entire process. Living Interstate made it difficult to inspect and fix things where necessary, but Gillian made everything so easy even arranged someone to fix our oven prior to settlement. Thanks a million!

- Samantha
Piara Waters
03 Feb 2020

UNDER OFFER IN TWO DAYS

Aron and I would like to thank Doli Shah and the team at Heritage Realty for selling our family home in Canning Vale. Doli's expertise and friendly nature made the process seamless and stress free. Doli was so accommodating and quick to answer any questions we had during the sale process. The property was under offer within 2 days of listing as Doli has a large buyer data base. And a sale price we were so happy with. We would highly recommend Doli and the fabulous team at Heritage Realty.

- Larissa & Aron
Canning Vale
03 Feb 2020

5 STAR RATING

Gillian is a dream agent! She puts in the hard yards and has had our best interest in mind during the entire process. Living Interstate made it difficult to inspect and fix things where necessary, but Gillian made everything so easy even arranged someone to fix our oven prior to settlement. Thanks a million!

- Samantha
Piara Waters
01 Feb 2020

3 Wolfson Way Piara Waters

We recently had the pleasure of working with Ms Doli Shah of Heritage Reality when looking for our home. We were first-time homebuyers with very little knowledge about how to find the right place. Right from our meeting during the first home open, Doli was extremely responsive and guided us through each step. She along with Ms Gillian Ragan was quick to handle situations (even the most unexpected scenarios) and navigate it successfully for timely closure of the deal.

I am sure Heritage Reality will move to greater heights with such professionally competent people onboard.

Thank you and all the very best.

J T George & Family

3 Wolfson Way Piara Waters

We recently had the pleasure of working with Ms Doli Shah of Heritage Reality when looking for our home. We were first-time homebuyers with very little knowledge about how to find the right place. Right from our meeting during the first home open, Doli was extremely responsive and guided us through each step. She along with Ms Gillian Ragan was quick to handle situations (even the most unexpected scenarios) and navigate it successfully for timely closure of the deal.

I am sure Heritage Reality will move to greater heights with such professionally competent people onboard.

Thank you and all the very best.

J T George & Family

5 STAR RATING

Kevin Safa
5 Star Review
Gillian worked very hard for us as to purchase our property . She is a very friendly lady who knows the local market very well and helps her clients selflessly beyond the call of duty. We Highly recommended Gillian to any prospective buyer.

- Kevin
Harrisdale
01 Dec 2019

5 STAR AGENT

It was a pleasure to meet you.
You are everything that a great real estate agent can be.

* You have guided us to a sell of our property.
* Always keeping in touch with us to discuss and keep us informed about the situation.
* Great communication skills.
* Very prompt with your replies to our phone calls.
* You have us feel very comfortable and confident during this process.

Thank you for being there for us.

- Sunny & Vinita
Piara Waters
25 Nov 2019

Overall Satisfaction 5 STAR !!

Got the job done FAST
We changed agents to Gillian. Upon meeting her I had every faith she was the agent to get the job done. She got our house sold in 2 home opens for more than we anticipated getting. Another agent had our listing for months and got offers well below asking. Could not recommend Gillian enough.

SUPERSTAR

"Firstly, Mamoon and I would like to say a big thank you to you! You made us feel relaxed and stress free at all times and ensured that we were happy during this whole house buying process. You delivered everything in a timely manner and you were pro active. I remember when Mum and I came to see the house in the first home open we went to, you were super approachable and very easy to talk to! I must say your house selling skills are on point because you are very convincing and made us love the house before we even knew it was ours! If we know anyone that wants to sell, we will definitely recommend YOU Doli. Thank you once again and we look forward to being close neighbors! "

- Mamoon & Onaiza
Piara Waters
12 Nov 2019

BUYER IN PIARA WATERS

Gillian worked hard for me to purchase a property under a very time challenging circumstance.

I saw the property and two weeks later flow over seas for a month.

Gillian maintained updates and support while we were away throughout the purchase taking the pressure off me.

I settled the property 7 weeks from initially viewing it, with Gillians help and the Property Conveyancing Agency she recommended.

An extremely good experience and would highly recommend her to anyone.

Thank you Gillian for your great service

- Mike
Piara Waters
05 Nov 2019

Thank you so much ..

Buyer of a house in Harrisdale, WA
Gillian was prompt in responding email. She was going to be very organized and had set of instructions as the offer moved from one stage to another.

Overall highly professional and most regarded real estate agent.

SOLD FIRST HOME OPEN

Gillian had fantastic knowledge of the market. She went above and beyond to help us through the selling process in record time! Our house was sold in a week of being on the market! I highly recommend Gillian to assist in selling your property.

10 /10

I can’t recommend Gillian enough. She went above and beyond for us to sell our family home. Friendly professional service from start to finish. Always in communication and very informative of the property market. Her many years of experience shows in the final service. Thank you Gillian 😀😀😀👏👏👏10/10

Our First Home! 5*

We would like to thank you for all the help with the purchase of our first home. Dealing with you and Heritage Realty team was a pleasure. As this being our first purchase, we were nervous and a bit overwhelmed, you did a great job guiding us and giving all the proper instructions and recommendations with settlement, building inspections and others. We really thank for all the prompt responses to all our questions and queries. It was a very nice experience doing business with you and the team. Thank you very much.

- Sanal and Sabitha
Piara Waters
03 Oct 2019

SOLD AFTER FIVE HOME OPENS ....

Seller of a house in Piara Waters WA -Sept 2019

Gillian was absolutely fantastic, knew the market so well and priced our house just right! Sold within 5 home opens!!! Could not fault her service at all, Gillian was professional and made the process of selling our house an absolute breeze.

5 STAR *****

Doli was an absolute pleasure to work with, really professional and understanding. Happy to search through her database to find a property to match our specific personal needs and budget. Pleasure to deal with Doli and would highly recommend her to anybody wishing to sell or buy"

- Sumita
PIARA WATERS
27 Sep 2019

SOLD AFTER THREE HOME OPENS ....

Seller of a house in Harrisdale, WA
Gillian was great, easy to talk to and has a vast knowledge of the industry.

Gave us great tips and advice on how to get the best price, she was honest about the market and didnt promise the world.

We sold the house after 3 home opens

5 STAR RATING

Seller of a house in Piara Waters, WA
Gillian was amazing, always kept me updated with Home Opens and advised me how the market was going. Her friendly approach and manner made the whole process of selling my home as least stressful as possible.

Highly recommend Gillian to anyone wanting to put their home on the market.

- Denise
Piara Waters
06 Sep 2019

5 STAR RATING

Buyer of a house in Piara Waters, WA
Gillian was so helpful during the entire process of buying, going through settlement and moving in. She delivered amazing service and nothing was too much trouble for her. We went back to the house we bought three times and always late in the afternoon. She arrived promptly on each occasion and always with a smile. Wonderful lady and a very very good real estate agent. Thank you Gillian!

15/8/19 - 5 Star Review

15/8/19 - 5 Star Review

Seller of a house in Piara Waters, WA

Gillian is very driven, pro-active and focused - nothing is too much trouble. We couldn't have selected a more perfect agent to help us sell our property.

She provided us with updates every week and we were on the same page every step of the way.

It also turned out to be a huge plus for us that she was so well-connected locally and maintains good relationships with local businesses. We had issues with our security alarm system that were resolved at the drop of a hat. Thank you Gillian!

5 STAR RATING

Buyer of a house in Piara Waters, WA
Gillian helped me and my girlfriend purchase our first home, she was easy to talk to and was happy to answer any questions day or night, she was also very knowledgeable about the area we was purchasing in. would recommend to any one looking to buy or sell.

Thank you so much ..

She is professional, friendly and honest and has gone far above and beyond or expectations. Gillian helped us buying our house. She continued to guide and support us through the entire process. We highly recommend Gillian to anyone who values professionalism, honesty and integrity. You will not find a better real estate agent! We would like to sincerely thank you for your efforts.
Hemant and family.

- Hemant
Piara Waters
24 Jul 2019

5 STAR RATING

Gillian is consummate professional that was able to coordinate the entire process flawlessly. From onset Gillian kept the communication lines open informing me of status until final settlement.

Thank you Gillian for the professional approach and I’d highly recommend you to any friends ,family and colleagues if they want someone to “ sell “ or “ buy “ in the market place.

- David
Canning Vale
05 Jul 2019

5 STAR RATING

Gillian was a pleasure to deal with from start to finish. She has a no-nonsense approach and always gave straight advice so we always knew where we stood. I was informed with progress every step of the way and the sale closed with zero hassles. We spoke to many agents before deciding to list with Gill and very glad we did. I would recommend her to anybody looking to sell.

SOLD IN THREE HOURS ....

We didn’t get to see a lot of what Gillian can do because our house sold within 3 HOURS of going live and no home opens! However, We were very impressed with her knowledge of the local area and the confidence she had in being able to sell our property. She was honest from the very beginning about realistic pricing depending on the market and we were able to get a great CASH offer for our house. we would definitely recommend speaking with Gillian if you are considering selling your property!

- Rochelle and Matt
Piara Waters
20 May 2019

5 STAR RATING

Gillian gets results. She has a very professional no nonsense approach. Gillian uses very professional marketing materials, follows up on clients who visited and home opens and lets you know the market feedback. She gives you an honest opinion. She sold our house in two weeks on the third home open. Thanks Gillian a job well done

- Marie
Canning Vale
26 Apr 2019

5 STAR RATING

Very Happy with service, a very down to earth salesperson who is easy to work with and definitely works with owners to try and get the best deal. Unfortunately with the market being so low Gillian tried her hardest to get the best deal. She is a survivor and is constantly evolving to survive under difficult market conditions. You do feel that she is there for the owners every step of the way and I had great confidence in her ability and strong work ethics. Thank You Gillian.

5 STAR!

"Jack is a professional and courteous real estate agent. He is responsive after hours and patiently acts as a messenger to contact the seller on many of our queries after the transaction has been completed. We are happy with his service and would approach him again in our next purchase."

- Lim Jit Kheng
Canning Vale
23 Apr 2019

Thanks so much

Morning Gillian
Thank you so much for the lovely gift, we were really touched you are so thoughtful.
Thanks so much for everything you done for us, we really can’t speak highly enough of you.
You are the best
Lots of Love
Linda and Wayne xx

- Linda and Wayne
Harrisdale
01 Apr 2019

Absolutely Awesome - 05 Feb 2019

We chose Gillian to be our agent for selling our family home which we built 35 years ago. She was a standout when we met with other agents. Her organisational skills and professionalism shone, she kept us informed throughout the whole process...making us aware of the next step. The other awesome thing with Gillian, is that she stays in contact. We listened and took her advice ad this we are sure enabled us to receive top dollar for the area and and during this tough economic times. We had an offer within 2 weeks!
We couldn't have been happier!

- John and Skip
Yangebup
05 Feb 2019

5 STAR ..

kate lee

I have bought a property from this real estate agency, which was perfectly supportive and helpful when choosing a property. Specially, kind and generous whenever asking question, regardless of time or place, the agent helped me regarding property or general questions. If someone is a first home buyer, usually have no idea what to do next.. however the agent who was Doli, guided me and gave me an idea how to get to next step even though she was on HOLIDAY:) so kind and great rapport with agent lead to great outcome, and now am so happy with my property.

I can say TWO THUMBS UP for Doli and this agency ppl:)

- Kate Lee
Harrisdale
05 Feb 2019

5 STAR ...

Gillian provided a wonderful efficient and professional service. Her communication and information provided throughout the whole process was always warm, factual and realistic. It was a pleasure working with her to sell my home!

Thank you again Gillian!

- Ian
Harrisdale
05 Feb 2019

Bloody fantastic!!!!!!

Bloody fantastic!!!!!! - 05 Feb 2019

Along with other agents, we had Gillian give us a sale estimate. Gillian was proactive, showed contacts through prior to us launching on the market and presented an offer equal to her valuation (and above other agents). Gillian then assisted the buyer to get finance, recommended a settlement agent to us and everything went through without a hitch. Awesome.

- Neil
Piara Waters
05 Feb 2019

GREAT AGENT !

Great Agent!

Gillian was always diligent and professional. She was fantastic throughout the buying process. We would highly recommend Gillian as a honest agent.

5 STAR ..

Gillian was really great, professional, throughout the whole process, thank you so much

I would recommend Gillian, she was very good, made the whole process of buying our first home easier for us, willing to explain things as we went through the process. Gillian was very professional throughout and dealt with our queries promptly. We are very happy in our new home, thanks to Gillian and her team

5 STAR ..

Great Agent

Very professional and knowledgeable real estate agent
Always communicate in very open, honest and professional manner
We have sold our house through Gillian and got very good and very quick result
(House sold much Quicker than we had expected at very good price)
Will strongly recommend to friends and family
We wish All the very best to Gillian
Great Job done !

5 STAR ..

Fabulous Agent!

From the first meeting Gillian was great. She understood our area and was honest and up front about the current market so that we were able to be one the same page and set realistic expectations on sale price and selling time frame.
She advised the best we to have our house staged for photos and home opens, which made the whole process so much easier and less stressful.
She worked with us to achieve our sales goal and got the results we were hoping for on a reasonable time.
Definitely give Gillian a call for Harriadale/Piara Waters and she knows the area and market well.

Thanks Gillian for all your hard work!
Regards,
Lorrae and Laurie

5 STAR ..

Great experience. Smooth process and very PROFESSIONAL. - 27 Aug 2018

Gillian came with a very open minded and honest approach and we felt very comfortable with the whole process from start to end. Would highly recommend her - VERY SATISFIED.

Thank you Gillian. (now send me some car sales lead) LOL

OUR #1 AGENT

Our #1 Agent

We were extremely happy that we chose Gillian to sell our property. Her market knowledge was fabulous as was the advise and help she gave us before putting the house on the market. Gillian kept in constant contact with us, updating us at every stage so that we were never anxious or left wondering what was going on. She definitely exceeded our expectations and will be our go to agent in the future. Huge success ; she sold the house within the first week of being on the market.

EASY PROCESS ..

Easy process ..

Gillian made the purchase of our new property easy and simple.

5 STAR ..

Sold the house.

Gillian said she would sell the house.... she did and she gave me wine. I’ll use her again.

5 STAR ..

Thanks Gillian, after 18 months, two previous agents trying to sell my house; you were the only honest, reliable, efficient, readily available, friendly whilst being supportive and caring agent who got 2 offers within weeks, not to mention plenty of people through home opens, sold at a fantastic price in this market in a very short period of time. Then gifted a beautiful basket to me, from beginning to end the service was impeccable. If your looking for an agent don't waste your time with anyone else. 🌸

- Mel
Southern River
06 Jan 2019

5 STAR RATING

Seller of house in Harrisdale, WA
Gillian was terrific to work with and very approachable. Her knowledge of the area is second to none and an added bonus is she lives in the area. In a tough market, Gillian liaised with us at all times and offered different marketing solutions in order to attract the ‘ perfect’ buyer. Her commitment in getting a deal done even went as far as us accepting an offer on Xmas day and signing on the dotted line just hours before she flew out for a bit of R&R. We highly recommend Gillian 100%.

NEW HOME

I would recommend Gillian, she was very good, made the whole process of buying our first home easier for us, willing to explain things as we went through the process. Gillian was very professional throughout and dealt with our queries promptly. We are very happy in our new home, thanks to Gillian and her team.

- Wonder and Joyce
Piara Waters
02 Aug 2018

Overall Satisfaction 5 STAR

Overall Satisfaction 5 STAR
Sold the house.Vendor Review - Recommended by Mikee5962
04 July 2018 Gillian said she would sell the house.... she did and she gave me wine. I’ll use her again.

- Mike
Piara Waters
04 Jul 2018

FAST SALE

Overall Satisfaction
Best agent in Perth!Vendor Review - Recommended by Linda283
28 June 2018 After failing to sell my house with another agent, I appointed Gillian Ragan and she was good. She listed my house on Friday and by Monday it was sold. She was on top of the sale process all the way through and communicated with me every step of the way. She has the knack of managing buyers and ensuring the sale goes through. I happily recommend her to handle sales.

- Linda
Girrawheen
29 Jun 2018

EXCELLENT AGENT

Excellent Agent - 29 May 2018

Great agent, went beyond what was expected and assisted with the purchase while considering our specific requirements. She has great market knowledge and was very professional and polite throughout the process of purchasing house. We will definitely recommend her to our friends and family.

GREAT AGENT !

Great Agent ! - 10 May 2018

We were non local first time homebuyers and Gillian made it easy for us . She was knowledgeable , very responsive and incredibly generous with her time with our multiple viewing requests with out any hesitation .She mediated between the seller and us very promptly and clarified all our doubts time to time . All the process was made easy until we received the keys ! Thank you Gillian and now we got a sweet neighbour 🙂

SPLENDID AGENT ...

Splendid Agent - 02 May 2018

Met Gillian 1st time on the house inspection that we purchased in March. On our very 1st meeting she left a very good impression on us being friendly and straightforward. Provided satisfactory answers to all the queries that were raised. During the offering phase, she played a key role role in getting the offer accepted, though not much room for negotiation, most probably the house was already priced as per the market value. Settlement phase was a plain sailing only because of her.

Thank you Gillian for all your support in making a dream coming to a reality.

Kaleem

HIGHLY RECOMMENDED

Highly Recommended - 16 Dec 2017

Gillian's professional approach to selling our property gave us peace of mind from the start.
Her knowledge and experience of the market within our area gave us confidence that she would be able to sell our property, this she did within two weeks from start to finish.
Always on call and prepared for a house viewing at a moments notice, regular updates on other sales within the area as a comparison.
We would highly recommend Gillian as she also engages on a personal level which makes the whole process easy and stress free.

Overall Satisfaction Highly Recommended

Gillian's professional approach to selling our property gave us peace of mind from the start.
Her knowledge and experience of the market within our area gave us confidence that she would be able to sell our property, this she did within two weeks from start to finish.
Always on call and prepared for a house viewing at a moments notice, regular updates on other sales within the area as a comparison.
We would highly recommend Gillian as she also engages on a personal level which makes the whole process easy and stress free.

- Aine
16 Dec 2017

Exceptional Agent

12 December 2017 Gillian is an exceptional agent. Her services exceed expectations, and I sincerely appreciated how she assisted my elderly parents who downsized from a big family home of 25 years, to a beautiful unit in order to enjoy their retirement time. Thank you Gillian.

- Lucille
12 Dec 2017

Professional & excellent agent

Mum and I have known Gillian for over 30 years and I had no hesitation in recommending her to sell the family home at 64 Canavan Cres Manning.
Gillian's professionalism, knowledge, support and caring nature are attributes that she showed from beginning to end.
If you are thinking of selling your property, we would highly recommend you contact Gillian.
To mum's and the families amazement the property sold after 2 home opens.
Well done Gillian !!!!!!!!!

- Keryn
10 Dec 2017

Very Positive and upbeat right from the Start

Gillian was very positive and upbeat right from the start, her communication was fantastic and I was always kept in the loop. She has fantastic knowledge and experience in the Harrisdale area and ensured we got a good price for our property in a short amount of time. I would recommend Gillian. She is enthusiastic, knowledgeable and takes no BS.

- Jenna
08 Dec 2017

Fantastic Result

We recently engaged the expertise of Gillian Ragan to sell our parents property in Piara Waters. This was not an easy sale especially in a difficult market however not only did Gillian achieve a good price but she also sold the house on the first home open. Her knowledge of the local market and the industry in general was second to none and her honest and open approach quickly builds relationships with both buyers and sellers. We would highly recommend Gillian to anyone looking to sell or buy a property. Thank you Gillian for all you help. You truly are a dedicated and professional agent and a genuine, wonderful person. Best wishes Gary & Andy

- Gary & Andy
08 Dec 2017

great agent

I found Gillian to be extremely professional in all aspects, from house open, negotiation, settlement to hand over could not have asked for a more easier transaction. Thank you Gillian for all your help through this process.

- Derrick
01 Nov 2017

A Big Thumbs Up

A Big Thumbs Up ��� for Gillian! Can not recommend enough! Our first time Selling and buying a new property at the same time and the support and guidance we received from Gillian and her sub team was second to none. Our house was under offer 2.5 weeks after being advertised and we truly believe without Gillian representing our home this would not have been made possible. As our new house was subject to sale this couldn't have been a better outcome for us and our family! Thank you Gillian from the bottom of our hearts! There is no one else we would recommend ! Gillian is the #1 Real estate agent for the Job!

- Hayley
10 Oct 2017

Professional and great with his communication!

Jack Tang is so professional and great with his communication. He works so hard to help me bought my dream home in Applecross. He always keeps me informed and shows the best negotiation skills which is far more than what I thought. I highly recommend Jack to anybody who is considering to hire an agent.”

Ningning

- Ningning
29 Aug 2017

amazing work Gillian!!

We honestly couldn't speak higher of Gillian!! We had our home listed with an 'area specialist' with no success. Our friends recommended Gillian as she sold their home in the first home open ABOVE ASKING PRICE.. We then met with Gillian & she gave us a realistic price to sell our home for on the current market & sold ours too on the first home open!! I believe it is because of her excellent marketing resources & strategies & above all her confident & professional manner! Gillian made this an easy & stress free process for us! We are very greatful!! Thanks so much for your amazing work Gillian!! Xx

Marty & Amy Brine

- Marty & Amy Brine
23 Aug 2017

RAGAN IN REAL ESTATE

We knew we wanted Gillian to sell our first home as soon as we knew we were going to sell.

From the first meeting (appraisal ) to the final inspection with the buyer, Gillian made the whole process painless.

Gillian had an offer for us JUST 13 hours after our listing went live!!

Gillian's honesty, market knowledge, personalis ed service, attention to detail and organisati on made the experience of selling our home one which we look forward to doing again with Gillian's help in the future.

Gillian's marketing strategy and advertisin g avenues exceeded our needs. Gillian's use of technology and social media, in our opinion, far exceeded any other agents in our area.

Thank you Gillian Ragan,

Aimee and Mark Zwartkruis

- Aimee and Mark Zwartkruis
10 Jul 2017

Ragan in Real Estate

We would like to thank Gillian immensely for making our dream come true to sell up in Perth in such a

terrible market to make the move to New Zealand for a lifestyle change and to be with family. Not only

did our home sell in 2 weeks, but Gillian pushed to get us the best possible price, our asking price.

We were beginning to doubt we would ever sell after such a terrible experience with a previous agent.

After getting a release from that contract we made the initial phone call to Gillian and we were

immediately made to feel comfortable with our decision. We knew we had an agent who was working

for us and had a backbone to challenge the buyers who were not willing to place any serious offers.

Gillian has an awesome work ethic, willing to come over anytime and stay for as long as needed. She

was honest with price from the beginning and also with how long this process would take. With that

array of confidence we felt relaxed through this entire process as all the stress was removed from selling

our home. The marketing package includes all the bells and whistles and the value we both think is the

best on offer. It truly stood out to us especially with using social media, as it was plugged before it came

to market and every week thereafter.

Gillian worked tirelessly to sell our features and to make our home stand out above the rest and she

succeeded in record time. I would have no hesitation in ever recommending her to anyone looking to

sell. In our eyes Gillian is the best agent this end of town and it shows with the success she continues to

have.

Thanks Gillian for all your hard work, you have left us feeling good with our decision as we embark on

our new adventure to New Zealand!

Cheers,

Doug, Caitlin, Ruby & Oscar.

- Doug, Caitlin, Ruby & Oscar.
08 Jun 2017

Good and Friendly agent

Jack is a very good and friendly agent. He always kept us up to date when we looked for a house. He replied very quick for our queries. We are happy and satisfied with his assistance. Thank you Jack!

- Edwin & Lindy
06 Jun 2017

best agent

Gillian is by far the best agent we have come across, she gets the job done and for us it was so quick the marketing, the for sale sign, the photos on 9 websites along facebook all done by the time she said it would be done..the marketing she does is the most Iv seen or heard of an agent doing its GREAT

She's very caring of what we wanted or needed and always puts her clients first not just the normal 9am - 5pm schedule she worked around us any time or day! we highly recommend Gillian.....

Brooke and Matt

- Brooke and Matt
23 May 2017

Great Agent, Highly Recommended!

Unlike the other agents that evaluated our property, Gillian didn't come in with a preconceived...

- Michael
22 Mar 2017

Happy Outcome

3 Alpina Bend, Canning Vale, WA 6155
HAPPY OUTCOME

We have just purchased our first home through Jack Tang and cannot recommend him highly enough.We were definitely feeling the stress of what buying a home was like,but Jack made the experience easy and rewarding.His work ethic and knowledge that he demonstrated was what we needed to feel confident in the home we wanted to buy.Thanks to him and Heritage Realty Real Estate that we own the house of our dreams now.Highly Recommend !!

- Harinder
20 Jan 2017

hank you for helping us

Hi Jack,

We would like to thank you for helping us to get our very own first house at affordable price.It would have not been that easy without you.we appreciate everything you did for us.thanks a lot again and enjoy the rest of your day. thank.

Harinder and Vik

- Harinder and Vik
13 Jan 2017

Jack's is a professional agent!!

Jack's is a professional agent and good at selling property. He is very good at promote the property to client and very fast to push the selling to the market.

- Andrew Lau
06 Jan 2017

Patient and Professional

Jack helped me sell my land which I was trying to sell for long time. He is patient and a professional. He negotiated both seller and buyer in a professional manner. I am very glad that he helped me. I absolutely recommend Jack to anyone else. Thanks,

Kind Regards,

Dean

- Dean
27 Sep 2016

WELL DONE!!

I had my house on private sale for several months, and Jack called to ask if he could sell the house for me. At first I was hesitant, but then agreed and the house was on offer within a few weeks. Jack used market data to convince me that my selling price was a bit high, and I eventually got a fair price for my house. Jack used his networking skills to find a buyer, and I was quite impressed. Well done, Jack!

Excellent choice for Sharon to our Agent!

Sharon was an excellent choice for us as an agent.

She is extremely hard-working, engaging and we felt that she was working with our interests at heart.

Given the slow market at the time we were selling, Sharon achieved a very fair price on our family home. She was always available to us and followed up when she said she would.

I enjoyed getting to know her and felt her straight-forward and professional manner very easy to deal with. Her language skills were an added bonus, allowing us to access a market that we could not access ourselves.

I do highly recommend Sharon, she delivered all she promised and made the process very easy for us all.

Carolyn

- Carolyn
07 Jul 2016

EXCELLENT SELL WHEN THIS ECONOMIC DECREASING TIME!

We were able to sell off our family home in a short time at this time of economic downturn with Jack. Tang of Heritage Realty as our Agent.
Jack. T is the Agent you should engage if you intend to buy or sell your property.
- Testimonial from Ken

- Ken
06 Jul 2016

GREAT SERVICES FOR HELP US TO BOUGHT A DREAM HOUSE WITHIN 1 MONTH ONLY!

Dear Jack Tang, thanks very much for your great services, you help us bought a dream house within 1 month only, we are very appreciate your service.

We highly recommend Jack Tang to anyone who is looking for house or sell a house!

Chunyang Xu, Yang Huang, Jia Wei Xu

- Chunyang Xu, Yang Huang, Jia Wei Xu
06 Jul 2016

BEST SERVICES! I BEEN LOOKING FOR HOUSE TO BUY FOR 4 MONTHS!

Hello Jack Tang, your services must be appreciated because it was one of the best services i ever had.

We were looking to buy a house from 4 months but then we met you, when you provided us such a great price which is affordable for most people and your services was excellent!!

You're such a clam talker so i would like to recommend you for everyone who wants to buy a house.

Krishan and family

Thanks Jack for great deal!

- KRISHAN & FAMILY
06 Jul 2016

RAGAN IN REALESTATE - highly recommend

I highly recommend Gillian as a real estate agent. She was very professional and great with her communication. She was flexible with home open times as we had a young children to consider and it was great that she was just down the road in case she needed to pop in. We were very happy with the process and most importantly happy with the price we got.

RAGAN IN REALESTATE

I have known Gillian now for 5 years and when it came time to sell my house again, I did not have to think twice to know Gillian Ragan was the only Real Estate Agent that I knew who could get the job done promptly and in my best interest. Gillian is the most capable, organised, thorough and knowlegable Real Estate Agent in Perth. I found working with her an absolute pleasure. The stress was all released, due to her ability to communicate and deliver promises as instructed. Gillian emanates a sense of trustworthiness that makes you feel secure during what can be, a very stressful time. Gillian is a true professional and places her clients interests above her own.

Gillian not only sold my home in two weeks, at the price that I wanted, but she then assisted me in getting the best deal on my next purchase. Gillian was with me every step of the way. I can thoroughly recommend Gillian to anyone wanting to sell their property. Her in depth knowledge and skill combined with her massive contact base, places her in an enviable position from which she can take advantage of every opportunity that arises. This sets her apart from the average Real Estate Agent. Gillian is a true shining star in the Perth Real Estate market. Regards Trish.

Successed sell

We were able to sell of our family home in a short time, at this of economic clown turn with Jack. T. of Heritage Realty as our Agent. Jack Tang is the Agent you should engage if you intend to buy or sell your property.

Teshmuy frum Ken

- Teshmuy frum Ken
20 May 2016

RAGAN IN REALESTATE

I have been using the services of Gillian Ragan for some 8 years now; I think this in itself is testament to the superior and professional service that she provides her customers.

She has sold numerous homes for me over those years and it is always a pleasure dealing with her. She always puts 110% into her work and nothing is too hard. She has great communication throughout the process and always keeps me well informed, she always goes that extra mile to do all the extras that is lacking in many other agents, and it is the combination of all this that achieves excellent outcomes.

Gillian is a credit to the industry and her professional commitment to achieving sales results will always have me coming back when I require the services of an exceptional real estate agent.

Mario Giallorenzo

Dominican Homes Pty Ltd

- Mario Giallorenzo
13 May 2016

RAGAN IN REALESTATE

We first met Gillian when trying to find an agent to sell our last property. Gillian was the eighth

agent that we interviewed in trying to find someone who ticked all the boxes. Someone with the

experience, knowledge and integrity whom we could confidently rely on to achieve the best

possible outcome in the sale of our property. As Gillian delivered admirably first time around, we

did not hesitate to contact her again.

Thanks Gillian, in a very difficult seller's market you did it again! Don’t look elsewhere, give

Gillian a call now.

Chris and Gail, Seville Grove.

- Chris and Gail, Seville Grove.
18 Apr 2016

RAGAN IN REALE

My Name is Lois Hook, my husband has two parents in their eighties and they needed to sell a house in Piara Waters. I live in England and I needed someone who cared enough to help with this sale as they were going to have deal with a number of difficult factors.

One was communicating via email with myself. Two was making my mother and father in law feel safe and secure with the appointed agent and three was the fact they would be out of the country for 28 days and someone would have to deal with many factors that was outside their remit to make a sale go through.

After a number of valuations with other male agents who we felt undervalued the house for a quick sale, we knew we needed to find a female agent that made both myself and my family feel that they had found a friend.

Gillian from the first time we met her made everyone feel that she would do everything she could do to sell the house and support in every step of the sale to completion.

Straight away Gillian took charge, she advised us on a price to put it on the market. She advised us how to make the house look its best for the photo shoot and I must say the brochure made it look fantastic.

After having only three open houses where many people attended, the house was sold for very close to the asking price and everyone was happy.

This is the point when Gillian went way above what a usual agent would do, Mum and Dad at this point went on holiday and she advised other family members what to do, when to take furniture out, keeping in touch with everyone including banks, finance advisers and solicitors. Her communication meant we had no worries at any stage.

She even took it upon herself to get homes for some unwanted furniture by advertising on facebook which meant some needy people benefited.

I felt she went above and beyond and I would whole heartedly recommend her to be involved in anyones house sale. She is amazing and all we can say is a big thankyou for her effort and support.

Thankyou Gillian

- Lois Hook
04 Apr 2016

Canning Vale House sold success

To Whom It May Concern,

We are writing to express our pleasure with real estate agent Mr. Jack Tang who represented us in our recent purchase of a 4 bed room’s house in Canning Vale.

Jack guided us through the entire process, from the beginning of the house opening to making the offer and closing the deal. We felt very smooth, stress-free home-buying experience in this occasion.

We highly recommend Jack to anyone who values professionalism, honesty and integrity.

We would like to sincerely thank you for the help.

Rupam & Liza

Canning Vale

- Rupam & Liza
08 Mar 2016

RAGAN IN REALESTATE

Having finally made the decision to sell our old tired, aging house we approached Gillian to manage the sale of our house, and were also fortunate enough to have an added bonus of her securing us a good deal on our new house at the same time! As house selling/moving/ and the thought of packing boxes, is so daunting. The perfect new house hunt can be somewhat tiring and a time consuming process at the best of times. However I was pleasantly surprised, Gillian handled everything for us very efficiently, quickly, and professionally. Our home was sold in under 2 weeks. With her very open charming & friendly demeanour and quick Reponses to our enormous volume of questions during this process, made it all the more a pleasurable experience for my husband and I. We were kept informed of everything that was happening & relevant updates. So at the end of the day, the whole experience flowed smoothly and was handled extremely well, and was very enjoyable. What I thought would be a time consuming journey, ended up being so easy with Gillian being in total control. It was all done with ease and we are now in a nice home with a Great Outlook. If you need someone reliable and conscientious to handle your Real estate affairs, I would strongly recommend that you give Gillian a call for the sale of your home.

A job well done.

Kind Regards,

K& G Bailey

- K& G Bailey
01 Mar 2016

RAGAN IN REALESTATE

Gillian was confident and was very positive in our endeavor to buy a new home and sale the old one. Everything went to plan just as she had expected and are new life begins for 2016 Thank you so very much for everything you did.
Merry Christmas and have a prosperous New Year. Kind regards
Dave and Christine Brett

- Dave and Christine Bret
23 Dec 2015

RAGAN IN REALESTATE

From my first meeting with Gillian I felt as though someone was in control of my problem. I had built a house in a market that wasn't going anywhere and I needed to sell and sell fast. Right from the first meeting Gillian took control and put immediately into place some very sensible steps to help me achieve my goals. She was completely honest about the situation but at the same time she helped me to feel that it would all work out in my favour and, I am glad to say, it did.

Thank you Gillian

awarded ''second place'' in Reiwa monthly awards for ''Top 30 Rookie'' in September 2015

Yun Zeng was recently awarded ''second place'' in Reiwa monthly awards for ''Top 30 Rookie'' in September 2015

Kelmscott

Hi Jack,

I would like to thank you for your hard working in helping me to selling my house in kelmscott.

During these days, you give me much patient on weekend homeshows, always very patient to show us step by step, and deal with everything quickly and professionally. Both the buyer and us are very happy with the trade.....

I' ll highly recommend you to all my friends .

Thank you very much

Johnny Yu

- Johnny Yu
14 Oct 2015

Thank you Sharon

Hi Sharon Zeng

It’s a pleasure to write this letter to thank you for all your hard work in selling our property.

By the way if anyone who would ask us about your service ,We are your number one fan

With sincere regards and heartfelt thanks

Erik& Corinne

- Erik& Corinne
14 Oct 2015

Gillian Ragan Superstar

Gillian Ragan Superstar

From day 1 we had confidence we were in the right hands.

Gillians knowledge and passion for her job has been a joy to be a part of. She is professional, friendly and honest and has gone far above and beyond our expectations.

Gillian sold our house after only 2 home opens but she did not stop there. She continued to guide and support us through the entire process and THEN helped us to secure our new dream home.

We highly recommend Gillian to anyone who values professionalism, honesty and integrity. You will not find a better real estate agent!

We would like to sincerely thank you for the incredible results you achieved for our family Gillian. We are forever grateful we met you.

Thank you!

GILLIAN RAGAN - "RAGAN IN REALESTATE'

GILLIAN RAGAN - "RAGAN IN REALESTATE'

GILLIAN RAGAN - "RAGAN IN REALESTATE'

I first met Gillian at a viewing for a rental property that Heritage Realty were managing. She not only helped me get into that property, which I urgently needed, but also helped me find and close a deal on a property with such customer service as I had never witnessed from any Real estate Representative in the past. And that is saying something as this is my ninth purchase, so I would highly recommend Gillian to anyone who is looking for a Representative who is definitely looking after your best interests.
Thanks for everything Gillian
Regards
Kevin Wood

- Kevin Wood
04 Apr 2015

GILLIAN RAGAN - "RAGAN IN REALESTATE'

Hi Gillian
I would like to thank you Gillian for all your hard work in helping me to purchase my house. You go out of your way to make sure the change over goes smoothly and you were always just a phone call away when I needed advice or questions answered. I would recommend you to any of my friends and family who want to sell or buy a property.

Doreen Southern River

- Doreen Southern River
17 Jan 2015

GILLIAN RAGAN - "RAGAN IN REALESTATE'

GILLIAN RAGAN - "RAGAN IN REALESTATE'

GILLIAN RAGAN - "RAGAN IN REALESTATE'

I have recently listed my house in Canning Vale with Gillian. In
less than six weeks the property was sold and settled! I found Gillian
to be a very honest appraiser of property. She listed the house
at a price that would SELL and it did. She has great communication
skills and always responds quickly and efficiently. The online
presentation of the house was superb and really showcased the home.
At times I felt like I was her only client as she always responded
immediately to my queries. I would highly recommend her services if
you want to sell your house with the minimum of fuss!!
Regards,
Merrill

- Merrill
13 Oct 2014

GILLIAN RAGAN - "RAGAN IN REALESTATE'

Hi Gillian
I can't thank you enough. You acknowledge how nervous I was about selling my home and buying a new one. You certainly went above the call of duty. You stayed with me all the step of the way until I found my dream home. And we did it. I am so happy with my new home. I can honestly say you are amazing.

JANE GREEN

- JANE GREEN
10 Oct 2014

GILLIAN RAGAN - "RAGAN IN REALESTATE'

I would like to take this opportunity to thank you Gillian for helping us to purchase our investment property in Thornlie.

From the moment we met you were very helpful, knowing that the investment was for my father in law to live in, you ensured that

All our concerns were addressed as he is disabled, along with providing us with much information regarding the area and surrounds.

You helped us with a quick settlement and met us on many occasions at the property for viewings.

My father in law in thrilled with his new home and we will be recommending your service.

Best regards,

Lee Middleton

- Lee Middleton
06 Oct 2014

GILLIAN RAGAN - "RAGAN IN REALESTATE'

Selling a house is a stressful and exhausting time. We really appreciate the time and effort Gillian Ragan put into the whole experience. She dealt with
everything quickly and professionally and it felt comfortable and easy to contact her about any situation. She looked after us during the sale and ensured that we got the best deal possible. Our daughters loved her as though she were an Aunty. I would recommend Gillian to anybody.
Thank you so much for everything you did. We are
now very happy in our new home and enjoying our new lifestyle. This
is all thanks to Gillian Ragan.
Helen and Craig McIlwraith

- Helen and Craig McIlwraith
04 Oct 2014

GILLIAN RAGAN - "RAGAN IN REALESTATE'

We found Gillian to be very knowledgeable, efficient and friendly. We were very impressed by how easy she made buying a house and would recommend Gillian and Heritage to anyone looking to buy or sell a house. Many thanks,

Sarah and Ishmael

- Sarah and Ishmael
04 Oct 2014

Great Sercives

Great Sercives- 22 Abjornson Street, Manning

- Lixia Lan
22 Sep 2014

Reiwa High Achievers Award , 26 Aug 2014

Congratulations Jia Wu !!

GILLIAN RAGAN - "RAGAN IN REALESTATE'

GILLIAN RAGAN - "RAGAN IN REALESTATE'

REIWA Ball , 20 Aug 2014

Congratulations Gillian Ragan !!

GILLIAN RAGAN - "RAGAN IN REALESTATE'

When I signed with Gillian for selling my house I was disappointed with the real estate agents I signed before, my house was on the market already for 4 months however Gillian was amazing since the beginning,she told me what I could expect upfront and no lies at all.

Gillian sold my house in the first week even before the first opening she did have an offer. I lost 4 months with 2 well renowned agencies but neither of them gave me the service that Gillian offer me.

I COULD NOT BE MORE GRATEFUL TO HER. Dehera C Mittrany.

- Dehera C Mittrany
28 May 2014

GILLIAN RAGAN - "RAGAN IN REALESTATE'

For superior service that is second to none, do not hesitate to contact Gillian Ragan!
Gillian is professional, personable, efficient, proactive and will help you achieve the result you want, whether it's buying, selling or investing. Helping us to find the right tenants for our investment property within a couple of weeks was exceptional ~ Michelle Paizee

- Michelle Paizee
04 Apr 2014

GILLIAN RAGAN - "RAGAN IN REALESTATE'

GILLIAN RAGAN - "RAGAN IN REALESTATE'

GILLIAN RAGAN - "RAGAN IN REALESTATE'

It has been a pleasure dealing with Gillian for the sale of our last three properties in the Harrisdale and Piara Waters area.

We have been extremely satisfied with Gillian's professionalism, honesty and most importantly the financial result for all of our properties... So pleased, that we in fact recommended Gillian to both our parents and my brother - all of which successfully sold their properties for a excellent price!

I would highly recommend Gillian as the service we received was amazing, we would most defiantly use Gillian with the sale of our next property.

Kind regards

Lea and Garret Zawierucha

- Lea and Garret Zawierucha
02 Apr 2014

GILLIAN RAGAN - RAGAN IN REAL ESTATE

We found Gillian to be extremely efficient, easy to deal with and helpful in assisting us in our recent property purchase. She constantly kept us informed of the status of the purchase and was extremely diligent in ensuring the property was handed over in an excellent condition. We have no hesitation in recommending her to prospective property buyers or sellers.

Tony and Cecilia Loiacono

- Tony and Cecilia Loiacono
21 Mar 2014

ANDREA PIZZIRANI

Andrea was chosen for his real estate knowledge, sale strategies and competitive agent’s rate. I found him to be honest, approachable and felt that he had the ability to relate to people in many ways and on many levels.

Prior to the sale of my property, Andrea advised me of the improvements to be made in order to achieve my goal asking price. Andrea facilitated a realistic time frame for when the property could be advertised and open to the public to achieve maximum results. His dedication to selling the property was evident when he conducted a private viewing of the property one day after the home open. This facilitated a contract for sale of my property within two days of it being on the market.

During the sale of my property Andrea kept me informed of the progress of the contract and was forthcoming in answering any questions I had. I found Andrea to be highly motivated and professional with excellent real estate knowledge and a fantastic eye for detail. Andrea’s qualities made the process of selling my property a pleasurable experience. I would confidently appoint and recommend Andrea for any future real estate ventures.

Sincerely,

Natasha and Steve

- Natasha and Steve
14 Feb 2014

ANDREA PIZZIRANI

Andrea recently assisted my partner and me with the sale of our residential property and the purchase of our new home, both in Como, WA. Due to the nature of the sale and purchase process this was a complex transaction, however at all times Andrea was extremely professional and assisted us in every aspect of the process. Andrea was able to obtain an offer (and subsequent sale) for our selling property at a price in excess of our expectations, within the first days being on the market. We can only express gratitude for all his dedicated work and assistance. Steve

- Steve
14 Feb 2014

ANDREA PIZZIRANI

Andrea,

Just writing to express our sincere thanks and to commend you for the exceptional service you have afforded us over the sale of our property.

Your responsiveness and professionalism in the way you conduct business has been far beyond our expectations, and as a result we have extended our relationship to engage your services for the sale of our development in East Victoria Park.

We look forward to doing business with you for years to come.

Best Regards

Enzo & Armanda

- Enzo & Armanda
14 Feb 2014

ANDREA PIZZIRANI

I have had the pleasure to have Andrea as my Real Estate Agent when selling my property at Lockhart Street Como.

I can only say great things about Andrea’s service, additude towards the sale of my property.

I had another quite established real estate attempt to sell my house for 3 months prior Andrea.

Andrea was what I would expect in a real estate agent & he achieved a great result within 2 weeks of the house being on the market.

I was updated regularly & was very impressed with Andrea professionalism & would recommend him as an estate agent to any one that I know is selling their home.

Kind Regards,

Joe

- Joe
14 Feb 2014

GILLIAN RAGAN - RAGAN IN REAL ESTATE

Gillian achieved a sale for us in 1 day when our previous agent could not in 3 months and she also helped us purchase our new home.

Gillian was so efficient, always willing to listen to us, worked hard to achieve the best offer and a smooth settlement.

We would be more than happy to recommend Gillian as a professional, courteous and most capable agent.

Jim & Judy Cominelli

- Jim & Judy Cominelli
20 Jan 2014

GILLIAN RAGAN - RAGAN IN REAL ESTATE

Thank you Gillian for all your help in selling our house. You were wonderful throughout the whole process keeping us informed of where everything was at and we were so pleased to sell after just two home opens! Your local knowledge was excellent and you made the whole sale and settlement process smooth and hassle free. Thank you so much and we wish you continued success.

Petra & Rob - Huntingdale Jan 2014

- Petra & Rob - Huntingdale
13 Jan 2014

GILLIAN RAGAN - RAGAN IN REAL ESTATE

We were very impressed by Gillian immediately after meeting her. She was professional and courteous and showed us a clear process for the sale of our house.

We were blown away by the speed and efficiency of this amazing lady once we signed up. Gillian spent many hours contacting many prospective buyers and worked industriously into the early hours preparing for our house to go 'Live'.

Gillian brought 4 different couples through our home prior to the Home Open and was able to secure an offer that exceeded our expectations! We did not have to do the Home Open and could not believe our eyes when we saw the offer!
Gillian is a very special person and we felt very supported throughout he whole process. She is confident and enthusiastic and will strive to get the very best product for her clients.
We are currently looking at purchasing our next property and will be contacting her to help us with the difficult task of securing our next family home.
We have recommended Gillian to many people already and we believe she is the best there is!!!

Paul and Maria Bradshaw

- Paul and Maria Bradshaw
10 Jan 2014

GILLIAN RAGAN - RAGAN IN REAL ESTATE

Gillian recently sold our property in Harrisdale, the property was listed on a Wednesday and within a week we had an geniune offer, Gillian worked tirelessly to ensure that everything fell into place in a timely manner, resulting in a successful sale.

We both found Gillian to be very professional, knowledgeable and easy to deal with. We wouldn't hesitate to recommend Gillian and would certainly enlist her services again if required.

- Robyn & Michael Stone
08 Jan 2014

GILLIAN RAGAN - RAGAN IN REAL ESTATE

Gillian I would like to thank you for all your assistance when it came to buying my first home. Your service and willingness to help far surpassed my expectations and you made everything so easy. I will definitely be getting you back to assist with selling the house when the time comes to upgrade. Thanks once again.

Mitch – Dalyup Road Southern River

- Mitch
08 Jan 2014

GILLIAN RAGAN - RAGAN IN REAL ESTATE

We have employed the services of Gillian Ragan 3 times in the past 3 years, twice to sell and once to buy property. On each occasion the transactions were made in her usual professional, efficient and friendly manner with each achieving the full or close to asking price at first home open. On our recommendation friends used her recently with similar results. Mr&Mrs Johnston Southern River

GILLIAN RAGAN - RAGAN IN REAL ESTATE

John Barrington Southern River
I would like to thank Gillian Ragan on the hard work she displayed during the recent sale of our property at 77 Millstream Drive, Southern River.

Gillian made herself available at all times and brought many people to the property. She kept us in the loop at all times and nothing was too much trouble.

I wouldn’t hesitate recommending Gillian Ragan to others wishing to sell their property, or if they were in the market to buy a property.

- John Barrington
07 Jan 2014

GILLIAN RAGAN - RAGAN IN REAL ESTATE

Samantha Karafil Southern River Western Australia
Gillian was lovely to deal with. When it came to our new property, she was polite, knew what she was talking about and does her job very well.

- Samantha Karafil
07 Jan 2014

GILLIAN RAGAN - RAGAN IN REAL ESTATE

Dean & Lorraine Barden Southern River Western Australia
Gillian, you made it so easy. Could not fault Gillian. One Fantastic Consultant

- Dean & Lorraine Barden
07 Jan 2014

GILLIAN RAGAN - RAGAN IN REAL ESTATE

GILLIAN RAGAN - RAGAN IN REAL ESTATE

GILLIAN RAGAN - RAGAN IN REAL ESTATE

Caroline Canning Vale Western Australia
Gillian worked really hard selling our house. Great communication skills: kept us up to date at every stage of the sale process. Great to deal with and soooo professional at all times, nothing is too much trouble. Definitely would recommend, thanks, Caroline

- Caroline
07 Jan 2014

GILLIAN RAGAN - RAGAN IN REAL ESTATE

Mark & Susan Xerri Southern River Western Australia
Gillian is excellent at selling houses and she does it with flair and style Gillian always answered our question and will always give you great advise. thank you Gillian.

- Mark & Susan Xerri
07 Jan 2014

GILLIAN RAGAN - RAGAN IN REAL ESTATE

Giolitto Family Canning Vale Western Australia
Gillian Ragan SOLD our home in FIVE DAYS for our asking price! It was a shock to have an offer presented on the Tuesday after our first home open. After some active negotiation we SOLD! Thanks to Gillian for her professionalism, knowlegdge and Can Do Attitude which all proved valuable to us. We can now look forward to building our dream home quicker than we thought.

- Giolitto Family
07 Jan 2014

GILLIAN RAGAN - RAGAN IN REAL ESTATE

David Bearsley SBN Canning Vale Western Australia
I personally can recommend Gillian Ragan to sell your house. She sold our house and we had another real estate who had it for four months that did not get one buyer. I can honestly say that if you dont get Gillian to sell your house, then you must be nuts. http://www.superiorbusinessnetworks.com.au/

- David Bearsley
07 Jan 2014

GILLIAN RAGAN - RAGAN IN REAL ESTATE

Albert & Anthea Harrisdale Western Australia
We found Gillian to be very professional in her approach to selling our home and have no hesitation in recommending your company to my friends and family.

- Albert & Anthea
07 Jan 2014

GILLIAN RAGAN - RAGAN IN REAL ESTATE

Mario Canning Vale Western Australia
If you are looking for a real estate agent that is professional and highly competent in their field then Gillian is more than capable. I have bought and sold several properties using Gillian and I can say that she always goes that extra mile to get the job done. More than happy with Gillians services and will certainly use her again in the future.

- Mario Canning
07 Jan 2014

GILLIAN RAGAN - RAGAN IN REAL ESTATE

GILLIAN RAGAN - RAGAN IN REAL ESTATE

Great job!!

Thanks Gillian for your assistance in getting our house sold so quickly.

Rob and Kalli Hachey

- Rob and Kalli Hachey
04 Dec 2013